Latest Press Releases
All press releases and other news released by the company can also be found on Netigate’s pressroom on MyNewsDesk.
- Netigate is looking for Partners and Resellers
Netigate is growing rapidly on the UK and Irish market. Now we are looking for Partners and Resellers within the IT sectors who want to provide additional Feedback Management services and Online Survey Solutions to their clients. Netigate is a leading European provider of professional online survey and feedback management solutions with more than 2,000 clients and +35,000 users.
- Lack of customer feedback? You´re not alone.
Customer loyalty is vital for company growth. 34% of the respondents in our survey says the biggest challenge to increase customer loyalty is lack of feedback integration into business operations. Test how your organization manages customer feedback and compare with +500 companies.
- 6 steps in planning a survey that will help you avoid the most common mistakes
The better the planning, the better the survey. Spending more time on planning your survey will save you even more time later on. You will have a more reliable result and a higher response rate as good planning helps you discover pitfalls at an early stage, not after the survey has been sent out. Here are 6 steps to help structure your survey planning and get going faster.
- The quick five-step guide to analysing survey results
Your survey has done its job and the answers have been collected. Now you’re standing in front of the results ready to dig for new insights. It can feel a bit overwhelming, but don’t worry – as soon as you get started you will find it quite easy (and probably both fun and a bit addictive too). So take a deep breath and jump into our five-step guide about how to become a survey analyser pro!
- Want to reach Apple’s customer loyalty levels?
It’s a known fact that Apple is the industry leader in laptops and tablets, but also in smartphones with iPhone being the highest selling smartphone in the world in 2014. Apple uses the Net Promoter Score to measure and monitor their customer loyalty levels and last year they were the industry leaders in their sectors. Here are three tips on how to work successfully with the Net Promoter Score.
- How do you and other companies work with customer feedback? Take the test and compare!
Most companies will agree that customer feedback is important but how do they work with it? How do companies work practicallly and strategically? Which methods do they use? How do they report and spread results through the organisation? Take our simple test and then compare your answers with the average. Read more and take the survey here!
- Share survey results with infographics
There are numerous ways to prepare and present survey results. If you want to visualise your data easily comprehensible and appealing, infographics provide excellent opportunities to communicate even the most complex or “dry” facts and figures.
- Stay one step ahead – an API connection can be used to automate feedback management
What is API and how can it help you save time and work more efficiently with feedback from customers and employees? API means Application Programming Interface and makes it possible for one system, eg a CRM system or ERP system, to talk to another system, eg a survey system. In this post, we give you five different examples of how an API connection can automate your feedback management.
- Mark Kenneally appointed to bring Netigate’s UK and Irish operations to the next level.
Netigate, leading European provider of solutions for online surveys and feedback management, is pleased to announce Mark Kenneally as Sales Manager for its UK and Irish operations. Mark has a solid background of Sales and Account Management over the past seven years, having worked with the likes of McAfee (Intel), EMC and Nuix to name but a few.
- Netigate named a ‘Super Company’ for the third time
For the tenth year in a row, the Swedish business weekly Veckans Affärer has named Sweden’s Super Companies, the most efficient, profitable and fast-growing companies in Sweden. Netigate is praised again as one of Sweden’s most flourishing growth companies, earning the distinction for the third time.
+46 708 61 59 85