Netigate helps organisations gain valuable insights that lead to better business decisions. With our feedback management solutions you gain flexibility, quick results and support for making decisions. Our customers use Netigate in many areas, such as customer satisfaction research, employee surveys or about website visitors.


“I experience Netigate as exceptionally intuitive and easy to use for all stages of our feedback management process.”

Lisbeth Taraldsen
Marketing Director

Customer Satisfaction is of prime importance

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Three easy steps to get started

Netigate will get you off to a quick start, so you can generate valuable insights for your organisation in a heartbeat.

1Create
Build up your survey structure and create the questions. You can use existing questions or full questionnaires from our comprehensive survey library.
Create a survey with Netigate
2 Send out
Send out your survey by choosing your preferred distribution method (email, public link, SMS, QRcode, login etc.) to reach out to your targeted respondents.
Send out surveys with Netigate
3 Analyze and Present
Analyse and visualise data in realtime. Powerful cross-tabulationfeatures allow advanced analysis. Results can be visualised with, eg, livedashboards or in reports.
Present surveys with Netigate

Act on profound knowledge

The feedback you receive gives you the ability to be one step ahead.

Once you have received feedback from your target group, you can take action based on your findings. If you want to react instantly on bad feedback, for example, event-based alerts can be triggered. Integration with your CRM system lets you gather all the information needed in one place so you can start acting on profound knowledge, leading to smarter decisions for the future!

Survey types matching your target audience

In Netigate you can access ready-to-use pre-made surveys that match your needs and target audience.

Netigate’s Voice of Customer Solutions help your organisation to understand how customers think about and interact with your products and services. You can, for example, measure customer satisfaction, a customer’s loyalty or conduct churn evaluations. All this can be managed and even being automated by your CRM system with our API integration.

VOICE OF CUSTOMER SOLUTIONS

Netigate’s Voice of Employee Solutions enable you to follow up your employees during their whole lifecycle. Measure employee engagement, conduct staff surveys, improve your onboarding of new personnel etc. Make your organisation more profitable with engaged employees.

VOICE OF EMPLOYEE SOLUTIONS

Getting insights from your target group about their behaviour, opinions and ways of thinking enables you to take better and more informed decisions. Market research surveys are an effective activity to increase sales, reduce costs and improve the quality of a company’s products and services. And this at a lower cost than you would expect.

MARKET RESEARCH SOLUTIONS

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we’ve got all the features you need!


Professional

  • Everything you need to handle surveys professionally
  • 1 Account
  • 5 Users
  • Unlimited number of surveys and respondents
  • Free training and support
  • Netigate Design Editor
  • Basic Survey Logic

Enterprise
(Most Popular)

  • The integrated enterprise solution
  • 1 Account
  • 5 Users
  • Unlimited number of surveys and respondents
  • Free training and support
  • Netigate Design Editor
  • Extended Survey Logic
  • Folder-Management
  • Dashboard visualisation
  • Multiple powerpoint report templates
  • API Integration

Global

  • The extended solution for global organisations
  • +10 accounts
  • +50 users
  • Unlimited number of surveys and respondents
  • Free training and support
  • Netigate Design Editor
  • Extended Survey Logic
  • Folder-Management
  • Dashboard visualisation
  • Multiple powerpoint report templates
  • API Integration

Questions? Our reps have the answers!

If you have questions about our solutions, license models or are interested in a custom solution fitting your needs. Our sales representatives are glad to help!

CONTACT US

Or give us a call: 0-800-098-8499 (within the UK) or +46 8 411 71 10 (international)

Contact our sales team

Your Advantages with Netigate

Outstanding Reports
The world-class reporting section provides you with premier analysis possibilities and different export formats to present your results in the best possible way.
Live Results
With well-designed dashboards, you can always check on results as they are coming in and even make them accessible to others.
Mobile-friendly
Netigate puts a strong focus on mobile users, so you can get answers fast with great experience across all devices for everyone.

 

Easy to Get Started
With numerous pre-made questionnaires and survey questions you can easily launch a survey within minutes.
Extensive Training
We provide customers with extensive free training, webinars, access to our comprehensive knowledge database, best practices and more.
World-Class Support
Our highly skilled support team will always be glad to lend you a helping hand via email and telephone.

Why choose Netigate? The top five reasons why our customers choose to work with us.

The top 5 reasons, why our customers choose to work with us

  • Outstanding usability and innovative features
  • Powerful real-time analysis
  • Fully customised surveys
  • Great in-depth reporting
  • World-class customer service​​