Netigate’s Voice of Customer Solutions help your organisation to understand how customers think about and interact with your products and services. You can, for example, measure customer satisfaction, a customer’s loyalty or conduct churn evaluations. All this can be managed and even being automated by your CRM system with our API integration.
Netigate’s Voice of Employee Solutions enable you to follow up your employees during their whole lifecycle. Measure employee engagement, conduct staff surveys, improve your onboarding of new personnel etc. Make your organisation more profitable with engaged employees.
Getting insights from your target group about their behaviour, opinions and ways of thinking enables you to take better and more informed decisions. Market research surveys are an effective activity to increase sales, reduce costs and improve the quality of a company’s products and services. And this at a lower cost than you would expect.