Netigate offers free webinars to all our users and we welcome you that is brand new to the platform as well as more experienced users that want to take part of the new functions and features or just brush up their knowledge.
During the webinar we go through all functions within the tool, this ranges from how to work with the result and analyzes. How we download reports to different formats and break down the result to compare different groups of respondents against each other and dig down deep within our open text questions.
After we’ve gone through the reports and analyzes we will have a short break and then go through the creation and distribution process of the tool.
We will have a look at how to work with the different mechanism and how to use them and when, such as adding standard single choice question, checkboxes and matrix. How we weight our questions, add videos and NPS questions.
Also how to add questions from the library and import questions straight from other sources with our magic import function.
When we look at the distribution part we will show you how to send your surveys via E-mail and SMS as well as creating links to publish on your website or social media we will also look at creating username and passwords that you can distribute to your respondents so they can log in and answer the survey.
We will also have a look at the general settings in the accounts, such as creating logins to your colleagues, design templates for your surveys and changing the color of your graphs.
Head of Customer Service