Knowledge

Setup & Introduction

Introduction

After clicking “Create a survey” on the start page menu, you choose “Create a new survey”. The first step then is to name your survey in the new box that pops up. Survey name is an internal choice that is only shown in the administration interface and is therefore not seen by the respondent.

Set basic settings

Set basic settings for your surveytool
Other settings to configure before creating a survey

Setting Description:
My Survey The name you gave the survey when you created it, click the text to change the name.
E-mail to contact person The address to the person that should receive questions from respondents concerning the survey.
Survey language The selected language applies for automatic messages and button texts used in the survey.
Design template Choose the design template that will be applied for this survey.
Survey category Categorize your surveys.
Multi language Settings Add translations to your survey to make it possible for the respondents to answer the survey in different languages.
Go To List Management Click here to create respondent lists with background data.
Other Settings Click here to manage additional settings in your survey.
Allow access to completed answer Gives the respondent the option to enter the survey again and change their answer until the end date of the survey.
Anonymous result Makes all the answers in the survey anonymous when you look at the result.
Start- and end date When you want the survey to start and to close.
Question distribution Show the questions on one or multiple pages.
Question numbers Choose whether dynamic question numbers will be displayed or not.
E-mail report Enables ongoing reporting of received answers.
Randomization Randomize questions in this survey.
Count correct answers Use your survey to conduct tests and quizzes.
Display answers Show the respondents their answer when they complete the survey.
Comment Write internal memos and comments. The text cannot be read by the respondents.
Enter web address for redirection after completed survey (optional). Enther the web address you want to redirect the respondents to after they complete the survey, can also be left blank for no redirect.

 

Click save to save your changes or close to discard your changes and go back.

My Survey

All: Click here if you want to see the entire survey all together. Introduction, questions and end text are shown and you can easily manage the layout, spelling, and other details of the questions. Edit the texts and/or questions and answers directly by double clicking the selected subject. To save and display your changes, click “Save” or click “Cancel” to stop edit (and not save). To change the order of the questions, click on the selected question and drag and drop it to a new location.

Introduction: Here you are given the possibility to write an introduction text. The text will be the first thing the respondents see when they open the survey. This text can, for example, state the purpose of the survey or give special instructions to the respondents. If this field is left blank, the respondents will go directly to the survey questions. Click “Save” after adding the introduction/welcome text.

Tip! We recommend that you take this opportunity to give the respondents a better understanding of the purpose of their participation and of what the results of the survey will be used for.

1 (different numbers): Indicates how many questions the survey contains of. At first, all surveys contain of only one question but you can easily add a new question by clicking the plus sign.

End text: Under this tab it is possible to enter a text that your respondents will see when they are finished with the survey. We recommend that you always write a closing text to thank the respondent for having taken the time to answer your survey together with other information you might wish to communicate.

You can at all times click the preferences_16 icon for a preview of the survey. Depending on which tab you are standing on, that will be what you are previewing. For example, if you want to go through the whole survey, from introduction to end, first make sure you are currently on the “All” tab.

Create free trial

At Netigate we’ll help you understand people that matter – your customers, employees and consumers. Start Your 30 Day Free Trial!

Previous Other settings
Next Questions