Netigate and Lumoa join forces to become the leading European experience management solution 🎉 Read more here.

A short intro to market research questionnaires

How should I start with my market research? It doesn’t matter whether you are brand…

A short intro to market research questionnaires

Listen to the Voice of your Employees

By having a clear and well thought-out strategy when it comes to developing a functional…

Listen to the Voice of your Employees

Measure employee engagement – the key to success

In a document titled “Employee Engagement: The Key to Improving Performance.” published by Canadian Center…

Measure employee engagement – the key to success

5 great reasons to why your employees benefit from a 360 degree feedback questionnaire

As mentioned in a previous post about 360-degree feedback, you shouldn’t use this kind of…

5 great reasons to why your employees benefit from a 360 degree feedback questionnaire

Your Customer Churn Questionnaire – knowing how to ask

Customers are the lifeblood of almost every business. Regardless of whether you sell ice sculptures…

Your Customer Churn Questionnaire – knowing how to ask

Employee on-boarding questionnaire – keeping them safely on board

What is employee onboarding? Like many modern buzz words, employee onboarding actually describes a very…

Employee on-boarding questionnaire – keeping them safely on board

Employee Onboarding Surveys – Make a good first impression

Employee Onboarding Surveys It is pretty safe to say that everyone is nervous on their…

Employee Onboarding Surveys – Make a good first impression

How to define and measure employee satisfaction

The term employee satisfaction seems to describe quite clearly what it is about: keeping employees…

How to define and measure employee satisfaction

Market research – defining your target market

Imagine the scenario: you have developed a new product or a new version of an…

Market research – defining your target market

Employee satisfaction survey – What not to ask

An employee satisfaction survey should be a positive experience, giving employees a chance to talk…

Employee satisfaction survey – What not to ask

How to improve customer feedback – five top tips for getting helpful comments from customers

The difference between a good business and a great one often comes down to the…

How to improve customer feedback – five top tips for getting helpful comments from customers

Loyalty programs to increase customers´ loyalty – NPS

Net Promoter Score is a term frequently used in customer survey contexts. Net Promoter Score…

Loyalty programs to increase customers´ loyalty – NPS