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How to motivate older employees

Senior employees are important to any company: They bring experience and often react more cautiously…

How to motivate older employees

Questions for employee surveys

The purpose of employee surveys is to actually listen to your employees. By conducting employee…

Questions for employee surveys

How to use ChatGPT to make the most of online surveys

Learn how to make the most of online surveys with ChatGPT, an AI-based tool that generates survey questions. Discover how ChatGPT works, its uses in survey design, and how to get started with ChatGPT prompts.

How to use ChatGPT to make the most of online surveys

A practical guide to sentiment analysis tools for business

We take you through some key applications of sentiment analysis and share practical tips for how you can use it to analyse your survey results. 

A practical guide to sentiment analysis tools for business

Feedback tool selection: Does simple equal good?

We all know that feedback is important. And we all know that online surveys are…

Feedback tool selection: Does simple equal good?

Boomerang employees: The art of breaking up and getting back together again

On the job market, a new buzzword has hit the block: ‘Boomerang employees’ or ‘job…

Boomerang employees: The art of breaking up and getting back together again

A survey expert’s guide to open ended questions

There are many factors to consider when collecting feedback to ensure that you gather the…

A survey expert’s guide to open ended questions

Unlocking the benefits of survey-based recruitment 

Surveys can significantly improve the recruitment process for businesses. They provide a platform for gathering…

Unlocking the benefits of survey-based recruitment 

Open ended questions: Examples for better text analysis

With powerful AI tools like Text Analysis, it’s easier than ever to analyse open-text responses.…

Open ended questions: Examples for better text analysis

Custom CX benchmarks for maximum business success

Customer experience is an important part of a company’s success. By providing good experiences, businesses…

Custom CX benchmarks for maximum business success

Text Analysis for customer and employee feedback

Picture the scene: You’ve sent out a survey with open-text questions and now you’re sorting through…

Text Analysis for customer and employee feedback

CX Trends 2023: Customer retention and the role of feedback

People like to feel heard. As customers, this manifests itself as wanting the companies we…

CX Trends 2023: Customer retention and the role of feedback