NETIGATE CUSTOMER SATISFACTION
Fly high - with Netigate customer feedback!
Lufthansa City Center is using Netigate to survey customers all over the world, which has seen them take off with impeccable customer service. With more than 1,500 business customers worldwide using Netigate, why not find out for yourself how we deliver real insights for everyone, from SMEs to multinationals.
By conducting customer satisfaction surveys, you can get an insight into your customers’ true opinions. Finding out how your products and services are viewed allows you to identify strengths and weaknesses in what you are offering.
Net Promoter Score
Netigate's Net Promoter Score solutions allow you to evaluate your customer loyalty in real-time. It’s easy, fast and gives you a greater idea of attitudes towards your products and services.
The better the customer service, the more attractive you are as a company and the better your customer retention. With Netigate’s customer service surveys you can gain important insights and adjust your customer service to meet expectations.
Customer churn is a constant problem for all companies. With Netigate’s customer surveys you can understand your customers better and learn how to adapt and prevent high churn rates for your business.
Become independent from external consultants - gather and analyse feedback yourself
Take it easy
35,000+ users world-wide are sending millions of surveys a year with Netigate
Less data. More insights
Import your data into your CRM system or export your findings in SPSS, Google Docs, Adobe PDF or Excel.
Present your data in your corporate design by using our Powerpoint templates for your presentations.
User-friendly and intuitive, thanks to the drag and drop function, our magic import, realtime-dashboards and smart reporting.
Excellent customer service
Our customer service helps you whenever you run into a problem, we also offer free webinars.
Ask and analyse questions in 65+ languages - with our solution for global companies.
Collect feedback with Two-Way SMS© - effective, easy and with fast results.