NETIGATE CUSTOMER SATISFACTION

Fly high - with Netigate customer feedback!

Lufthansa City Center is using Netigate to survey customers all over the world, which has seen them take off with impeccable customer service. With more than 3,500 business customers worldwide using Netigate, why not find out for yourself how we deliver real insights for everyone, from SMEs to multinationals.

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Customer Satisfaction

By conducting customer satisfaction surveys, you can get an insight into your customers’ true opinions. Finding out how your products and services are viewed allows you to identify strengths and weaknesses in what you are offering.

Net Promoter Score

Netigate's Net Promoter Score solutions allow you to evaluate your customer loyalty in real-time. It’s easy, fast and gives you a greater idea of attitudes towards your products and services.

Customer Service

The better the customer service, the more attractive you are as a company and the better your customer retention. With Netigate’s customer service surveys you can gain important insights and adjust your customer service to meet expectations.

Churn Management

Customer churn is a constant problem for all companies. With Netigate’s customer surveys you can understand your customers better and learn how to adapt and prevent high churn rates for your business.

Think strategically

Become independent from external consultants - gather and analyse feedback yourself

+ Gather insights and take decisions
+ Independence from external consultants
+ Focus on your own business goals
+ Get great help from our customer service

Take it easy

35,000+ users world-wide are sending millions of surveys a year with Netigate

+ User-friendly interface
+ Analyse your data in real-time
+ Powerful solution for global enterprises

Real teamwork

A real team player - thanks to smart user management

+ Key insights without complexity
+ Easy to navigate reports
+ Adopt your branding

Try Netigate today

We’ll help you understand the people that matter – your customers, employees and consumers.

Try Netigate

You can also get in touch with us and schedule a demo of Netigate.

Joel Savilahti
Onboarding Manager
+44 (0)207 097 0375
joel.savilahti@netigate.se

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