By conducting customer satisfaction surveys, you can get an insight into your customers’ true opinions. Finding out how your products and services are viewed allows you to identify strengths and weaknesses in what you are offering.
Net Promoter Score
Netigate's Net Promoter Score solutions allow you to evaluate your customer loyalty in real-time. It’s easy, fast and gives you a greater idea of attitudes towards your products and services.
The better the customer service, the more attractive you are as a company and the better your customer retention. With Netigate’s customer service surveys you can gain important insights and adjust your customer service to meet expectations.
Customer churn is a constant problem for all companies. With Netigate’s customer surveys you can understand your customers better and learn how to adapt and prevent high churn rates for your business.
Become independent from external consultants - gather and analyse feedback yourself
+ Gather insights and take decisions
+ Independence from external consultants
+ Focus on your own business goals
+ Get great help from our customer service
A real team player - thanks to smart user management
+ Key insights without complexity
+ Easy to navigate reports
+ Adopt your branding