Connecting the dots between eNPS and NPS: The road to growth and profitability

December 2, 2021, 12:00 - 13:00
Online. Central European Time (CET).
Mikkel Drucker
Mikkel Drucker CEO at Netigate

What is the link between your customers and employees, and why is understanding it essential for boosting business growth and profitability? 

In this webinar, Netigate’s CEO, Mikkel Drucker, will explore the relationship between customer and employee loyalty. He will discuss how businesses can harness this link, and correlate data in order to see increased growth and profitability.

Often, the employee and customer journeys are treated as separate, with the departments responsible for each having few to no touchpoints. In this webinar, Mikkel will explain why this needs to change and how thinking about the eNPS and NPS metrics together can revolutionise your business. 

Thursday 2nd December at 12pm Central European Time (CET). 

This event is free to attend.

Register your attendance