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The complete solution for customer and employee feedback

Netigate helps you build stronger relationships with your customers and employees. Get actionable insights to make data-driven business decisions with confidence.



  • User-friendly interface
  • Real-time reports
  • Templates
  • Support and consultation
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Customer experience

By implementing feedback processes at critical points along the customer journey, you can get the insights you need to improve the customer experience. With experience stemming from thousands of CX implementations, weā€™re with you every step of the way in the competition for customer care and market share.
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Customer satisfaction
Customer satisfaction
Netigate's customer satisfaction survey solution helps you to improve satisfaction, boost loyalty, and increase sales.
Net Promoter Score (NPS)
Net Promoter Score (NPS)
Measure loyalty. Easily track your progress. Predict growth. Netigate's Net Promoter Score surveys give you simple and effective feedback with real-time insights.
Customer service
Customer service
Your customer service teams are the face of your business, and feedback can help them to thrive. Use our expert-crafted survey templates to find out how your teams are performing with customer interactions, and where there is room for improvement.
Churn management
Churn management
An increase in churn rates is a huge threat to many companies. Netigate's churn management surveys are here to help you manage and prevent customer churn.

Employee experience

Companies who invest in the employee experience see better outcomes at every level. From onboarding new employees to measuring engagement and conducting 360-degree feedback, Netigate has you covered at every point of the employee journey.



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Employee engagement with eNPS
Employee engagement with eNPS
Measure your staff engagement quickly and easily with the Employee Net Promoter Score (eNPS). This metric allows you to measure overall employee loyalty and satisfaction, and track performance over time.
360-degree feedback
360-degree feedback
360Ā° feedback is the ultimate way to give your employees multi-faceted insights into their performance. Build your own survey or use our template to start making professional development a central part of your company culture.
Employee satisfaction
Employee satisfaction
A complete employee survey that covers all crucial areas. You will not only get your companyā€™s results, but also the aggregated results from all participating companies as a benchmark report.
Onboarding surveys
Onboarding surveys
Quality onboarding is essential for making employees feel welcome and integrated into your company. Without this, you can't retain or attract the best talent. Use onboarding surveys to assess how successful your onboarding programs are and what you can do to improve them.
Employee exit interviews
Employee exit interviews
Exit interviews help you to understand why employees are leaving your company. This information can be crucial for improving the experience for current and future talent.

Market research

Market research is the all-seeing and all-knowing intelligence behind many strategic business decisions. Whether you hope to expand into new territories, develop an existing service, or release a new product, market research helps you to make informed decisions.



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Product research
Product research
Understand the needs of your target market and get vital feedback on new products or the development of existing ones. Netigateā€™s API can connect to your CRM system, allowing you to easily create your own panels using existing test groups. Or start from scratch and create a new panel with CINT.
Panel research
Panel research
Panel research makes getting relevant insights easier than ever. Netigate can be connected to any online panel provider. You can also access new respondents directly in Netigate via Cint with 7 million panellists in 50 countries directly within the platform.
Opinion polls
Opinion polls
External factors affect your organisation every day. Opinion polls give you the business intelligence you need to predict the future and stay ahead.
Website feedback
Website feedback
Get direct feedback from your website visitors with Netigate's website forms, widgets, and surveys.
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One solution for all your feedback needs

Create
Create
Start from scratch or use a template. Our intuitive interface lets you easily create surveys without prior experience.
Send
Send
Multiple distribution methods. Reach your audience on their terms. Send surveys via email, links, API or with individual logins.
Ask
Ask
Responsive, attractive, and flexible design. Netigate is designed to workā€” and look goodā€” on multiple mobile platforms.
Analyse
Analyse
Turn data into insights. Easily sort data with filters of your choice, before sharing custom reports with your colleagues.

Your investment in feedback

Based entirely on the needs of your company, we can build a plan that fits you perfectly.

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This is what our customers say about us:

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Secure & GDPR-compliant
Your data is safe with us. Personal data and IT-security is our top priority. Of course we are following GDPR regulations and our servers are located within EU.
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You get to know us!
We have a world class global solution with local support and consultancy. We have in house experts that will guide you and make sure you make great data driven decisions. We help you with a holistic view with high impact on your business: the employee- and customer experience.
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Easy to use
Netigate is enabling everyone in your organisation to be a researcher. We offer a simple user interface that you are able to use from any device. We make sure it is easy to gather data and act on insights.
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Integrate friendly
Netigate has APIs that allow you to build custom data integrations that can adapt your workflows. Save time by automating your feedback flows.


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Reliable Data Collection
Did you know Netigate did one of the largest surveys in the world with over 6,5 million respondents? That requires stability, knowledge and capacity. We offer you a robust software that you can rely on.
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Powerful Analytics
We provide robust analysis and actionable insights. Understand what to prioritize, we help you make data driven decisions and act on insights. It is loads of data out there, we help you make sense of the data.
Travis Perkins and Netigate
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"Netigate enables us to share direct insights with our key stakeholders immediately, thus enabling action planning to commence without delay"

Rob Walden
Head of HR Analytics

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Make data-driven decisions

Helping you to collect data and receive valuable insights is our number one priority. With our EX, CX, and market research solutions, Netigate allows you to make data-driven decisions across your whole business. The possibilities for gathering and using this data are vast. Send surveys manually, automate them, and even set up event-based alerts that allow you to act quickly on feedback.

It's also possible to integrate Netigate with your existing CRM system. This lets you gather all your data in one place so you can easily act on insights to make informed and effective business decisions.

Book a demo

We love our platform and think you will too. Find out exactly what Netigate can do for you with a guided tour.

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