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The Netigate survey platform

The leading software tool for employee and customer feedback.

All your feedback needs in one tool.

The Netigate survey platform provides everything you need to collect, analyse and act on feedback. We're here to help you get the insights that will allow you to improve your customer and employee experiences.

Watch our quick start introduction to Netigate >>>

Try Netigate for free

Get started now with your 30-day free trial.

Our solutions

Employee experience
Improve engagement, promote professional development, and assess the success of business initiatives.
Customer experience
Get feedback from your clients on everything you do. From projects, to service, and sales— we've got you covered.
Market research
Get to know your current market or explore new ones with product research, website feedback, and panel research.

Unlock your full potential with our feedback software

...on feedback in real time and improve your organisation.
Collect from employees, customers, or the market.
...insights, trends, and recommendations.
...the effect of your actions. Tweak. Improve.

Save time. Create surveys quickly.

'User-friendly' is our middle name. There's no steep learning curve with Netigate. You can create your own surveys using our simple drag-and-drop interface, or choose from our collection of expert-crafted questionnaire templates.

  • Choose from large bank of question types to suit your needs. Take a look here.
  • Get started quickly with a survey template. E.g. NPS, eNPS, employee engagement, churn, customer service, and many more.
  • Use our multi-language function to create surveys in different languages.
  • Choose from a number of different distribution methods to send your surveys.
  • Personalise your surveys with your company logo and design.
  • Segmented Analysis_Rotated

    Powerful reporting. Instant insights.

    Powerful doesn't have to mean complicated. Netigate makes it easy to sift through data and start making sense of your feedback.

  • Get instant insights with brand new Quick Analysis.
  • Generate different reports for different stakeholders in the click of a button.
  • Dig deeper into your results by breaking them down with filters and series.
  • Let us show you around

    Find out exactly what Netigate can do for you with a guided tour of the platform.

    Over time analysis_3d rotation

    Real-time results. Immediate action.

    The way your employees and customers feel will change over time. By tracking your results continuously, you can make sure that you keep up with their evolving needs.

  • Track metrics like NPS, CSAT, CES, and eNPS over time.
  • Make connections between business initiatives and fluctuating scores.
  • Over-time analysis allows you to simultaneously visualise how multiple different scores are changing over time.
  • Admin tool screenshot in Netigate survey tool
    Choose from a variety of admin functionalities in the Netigate survey tool

    Full control for admins and teams.

    The extensive admin options available make it easy for you to manage your data and your users. Enable teams to take control of their feedback projects, while maintaining control over the security of the employee and customer data that you collect.

  • User management for adding users and managing permissions.
  • DKIM options to ensure that your surveys reach their destination.
  • Data retention settings to help you regulate the storage of data within your account.
  • Enhance your Netigate platform experience

    Single sign-on
    Log in to multiple systems with one password.
    Quick Analysis
    Turn survey data into insights in an instant.
    Two-way SMS
    Send surveys and get responses via SMS.
    Embedded questions
    Add an interactive survey question to emails.
    Create intelligent and automated feedback flows.

    Read our customer success stories

    Find out how other Netigate customers are working with our survey tool.

    Expert support
    We offer a global solution with local support and consultancy. Our in-house experts will guide you in asking the right questions and making data-driven decisions.
    GDPR & ISO 27001 compliant
    Your data is safe with us. Personal data and IT-security is our top priority. We are GDPR compliant with servers in the EU, allowing you to create ISO 9001 surveys and safely gather your feedback online.
    Integration friendly
    With Netigate API, you can build custom data integrations that will adapt to your existing workflows. This allows you to save time and work smarter by automating feedback.
    Responsive themes
    Our surveys are all optimised for mobile responsiveness and are designed to fit multiple devices and screen sizes.
    Multi-language support
    Netigate offers surveys in 65+ different languages, making it the perfect survey solution for global companies.
    Unlimited responses
    Ask as many questions as you need to gather quality feedback and the necessary data for your analysis.