ACT ON FEEDBACK IN REAL TIME
Netigate helps organisations to gain valuable insights that inform better business decisions. With our survey software and insight platform, you gain flexibility, quick results, and support in making the right decisions. Our customers use Netigate in many areas, such as customer satisfaction, employee engagement, and market research.
GET STARTED WITH THREE SIMPLE STEPS
CREATE
Build your own surveys and questions from scratch, or use our expertly-crafted survey templates to get started.
SEND
Choose from a number of different distribution methods (email, link, SMS, etc.) for sending your survey out.
ANALYSE
Analyse data in real time. Powerful cross-tabulation features allow advanced analysis. Results can be easily visualised.
Customer case
Reduced cost of conducting surveys by €170,000
Reduced administrative times by 75%
Response rate increased by 55%
Customer Case
DATA-DRIVEN DECISIONS
Once you have received feedback from your target group, you can take action based on your findings. If you want to react instantly on bad feedback, for example, event-based alerts can be triggered.
Integration with your CRM system lets you gather all the information needed in one place so you can start acting on valuable insights, leading to informed and effective business decisions.
Integration with your CRM system lets you gather all the information needed in one place so you can start acting on valuable insights, leading to informed and effective business decisions.
CUSTOMER EXPERIENCE
Find out what’s really going on in the minds of your customers with Netigate. We help you discover untapped potential and improve your customer’s overall experience and satisfaction.
By conducting proven Voice of Customer, Customer Service and Net Promoter Score surveys you can gain insights into your customers’ true opinions. Finding out how your products and services are viewed allows you to identify strengths and weaknesses in what you are offering.
By conducting proven Voice of Customer, Customer Service and Net Promoter Score surveys you can gain insights into your customers’ true opinions. Finding out how your products and services are viewed allows you to identify strengths and weaknesses in what you are offering.
EMPLOYEE EXPERIENCE
Create the right environment and nurture your future success. Netigate is your effective and reliable tool for gathering employee feedback and increasing your overall employee satisfaction.
Netigate offers a comprehensive employee satisfaction program that delivers clear and actionable feedback on how your company could improve and what you are doing well. Having effective insights from your employees allows you to create the perfect environment for them to flourish professionally.
Netigate offers a comprehensive employee satisfaction program that delivers clear and actionable feedback on how your company could improve and what you are doing well. Having effective insights from your employees allows you to create the perfect environment for them to flourish professionally.
MARKET RESEARCH
Unlock the secrets of your current target market or discover markets you haven’t explored. Netigate delivers comprehensive research and feedback that will expand and improve your sales potential.
Access proven, high-quality market research templates in the Netigate platform and make data-driven decisions from autogenerated reports. Conduct market research that matters and get actionable market insights.
Access proven, high-quality market research templates in the Netigate platform and make data-driven decisions from autogenerated reports. Conduct market research that matters and get actionable market insights.
GET AHEAD WITH NETIGATE
UNLIMITED
RESPONSES & QUESTIONS
Ask as many questions as you need to gather quality feedback and the necessary data for your analysis.
UNLIMITED
EXPERT-SUPPORT
Your personal customer team helps you throughout your journey to ensure that you get the most value from our survey...
OFFLINE
SURVEY
Working offline? No problem. All data will be saved within the app until the device reconnects to a network.
POWERFUL
ANALYSIS & REPORTING
Netigate’s survey platform collects feedback and provides real-time results and automated, insightful reporting.
API & CRM
INTEGRATION
Netigate's API can easily be integrated with your CRM to analyse, share, and collaborate on insights with others.
RESPONSIVE
THEMES
Our surveys are all optimised for mobile responsiveness and are designed to fit multiple devices and screen sizes.
A GLOBAL
SURVEY SOLUTION
Netigate offers surveys in 65+ different languages, making it the perfect survey solution for global companies.
CUSTOMISABLE
DESIGN
Create your individual survey from our library or have a template programmed in your corporate design.
Get more insights!
BLOG
In our blog you will always find current articles from topics on customer satisfaction to survey tips and Netigate insights.
WEBINARS
Attend Netigate's monthly webinars. And if you ever missed a webinar, you can find all recordings online.
WHITEPAPER
Netigate's whitepapers provide you with interesting information about case studies on the topic of employee engagement.
Book a demo
It is always important to get feedback from your customers and employees. We help you to develop the right strategies and make informed decisions. Enter your details to arrange a demo!