Not just another tool
Netigate brings the pieces of your tech stack together
Intercom
Integrate Intercom with Netigate to optimize your conversational experience. Make better self-serve options and have a more personalized support.
Dixa
Connect Dixa with Netigate to turn your customer conversations and feedback into insights, and to optimize your performance.
Freshdesk
Sync your Freshdesk contacts with insights found in Netigate to improve customer engagement. Create automations and ticketing routes based on the customer feedback.
Puzzel
Connect Puzzel with Netigate to turn conversations, feedback and reviews into insights and optimize agent performance.
ServiceNow
Optimize your customer and employee workflows by integrating ServiceNow with Netigate. Understand what their needs are and create personalized workflows.
Genesys
Connect Genesys with Netigate to boost your communications with your customers. Analyze customer calls with Netigate and find out what drives your customers.
Zendesk
Create a smooth support experience with Netigate’s Plug&Play integration for Zendesk. Improve your ticket routing based on new insights found with Neigate.
Help Scout
Make your customer service more efficient by integrating Help Scout with Netigate. Optimize agent performance and find insights from tickets, chat messages, and emails.
Hubspot
Create personalized marketing automations and sales processes based on customer insights by integrating Hubspot with Netigate.
Microsoft Dynamics
The Microsoft Dynamics integration with Netigate allows you to connect all your customer insights with the customer data in Microsoft Dynamics.
Salesforce
Combine customer insights with customer data in Salesforce and create advanced workflows triggered by certain types of feedback.
Giosg
Analyse chat and chatbot conversations by integrating Giosg with Netigate and find out what are the most important issues your support has to manage.
Gmail
Integrate Gmail with Netigate to get a full overview of your email conversations. Find out what are the main topics and unlock other important insights.
Outlook
Connect Microsoft Outlook to Netigate and find important insights from email conversations with your clients.
SnapEngage
Integrate SnapEngage with Netigate to analyse chat conversations. Create new or improved chatbots based on the insights from your chat interactions.
Analyse and find insights from WhatsApp messages with your customers by integrating WhatsApp with Netigate.
Excel
Send data from Excel to Netigate, and back, thanks to the integration between Netigate and Microsoft Excel.
Power BI
Send the insights created by Netigate to Microsoft PowerBI, and make customer insights part of your overall reporting dashboards.
Qlik
Send the insights created by Netigate to Qlik, and make customer insights part of your overall reporting dashboards.
Amazon
Pull Amazon Store reviews into Netigate and find new insights in what customers say about your products.
App Store
Integrate your App Store reviews with Netigate and find out what are the most important bugs and issues you should improve next.
Booking.com
Integrate Netigate with your Booking.com account and let our platform analyse the reviews for you.
Google Play
Discover new insights from your customer feedback in Google Play and use them to improve your service or product.
Trustpilot
Automatically send your Trustpilot reviews to Netigate in real-time. By integrating Trustpilot you can also get insights on competitor brands.
Connect your corporate Facebook account to Netigate and find insights in comments to posts and messages in Facebook Messenger.
Integrate your corporate Instagram account with Netigate to see what your followers on Instagram say about you.
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Automatically send Twitter comments by integrating your Twitter account with Netigate.
Integrate your tech stack with Netigate today
All insights in one place
Different departments have multiple different datapoints. With Netigate you can bring them all in one dashboard for full visibility and analysis. With integration you’ll always be on top on what your customers and employees think of your products and services.
Automate CX & EX flows
When customers, employees or other stakeholders leave feedback in any channel, you can automatically trigger actions in your CRM. This saves time and money, and gives a timely reassurance that things are always taken care of.
Monitor public reviews
Your reputation is often as good as the number of stars you get on e-stores and reviews sites. See how to get higher ratings, and monitor your competitors to win in the market.
Want to learn more about integrations?
Blog
Using integrations in Customer Experience
Different departments have multiple different datapoints. With Netigate you can bring them all in one dashboard for full visibility and analysis. With integration you’ll always be on top on what your customers and employees think of your products and services.
Info
Netigate API documentation
With Netigate Insights API, you can create a connection that will automatically flow data to or from Netigate’s services. Insights API can be used to send data, download enriched data or update tags of existing data.
GDPR compliance & ISO 27001 certified
Netigate is both GDPR compliant and ISO 27001 & 9001 certified and our platform has been thoroughly tested by top rated security companies. That is why customers in industries with the most demanding security and privacy constrains can trust us with their data.
Netigate in action
Book a demo and talk to a Netigate expert or try it out on your own with a free trial.
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