Not just another tool
Netigate brings the pieces of your tech stack together
Salesforce
Enhance Salesforce with experience data from Netigate to create a more complete customer view. Automate feedback collection throughout the lifecycle and help teams act faster on the insights that influence loyalty and growth.
Hubspot
Let Netigate enrich HubSpot with actionable customer feedback synced to your contacts and journeys. Trigger surveys automatically and give your commercial teams the insight they need to drive satisfaction and retention.
Voyado
Combine Voyado’s customer data with Netigate insights to power more relevant and targeted engagement. Understand sentiment at key touchpoints, refine loyalty strategies, and personalise communication with confidence.
Active Campaign
Connect ActiveCampaign with Netigate to create richer, more personalised communication. Use feedback insights to strengthen automation flows, refine segmentation, and build experiences that reflect how customers actually feel.
Google Play Store
Capture Google Play Store reviews in Netigate to monitor app experience across Android users. Combine public sentiment with your survey data to reveal emerging issues, feature requests, and opportunities for growth.
App Store
Centralise App Store reviews in Netigate to track sentiment and product feedback in one place. Identify trends, understand user expectations, and link public opinion to your product improvement efforts.
Optimizely
Use Optimizely together with Netigate to evaluate experiments through both behaviour and feedback. Measure how users feel about changes, uncover why variations perform differently, and make optimisation decisions with confidence.
Contentsquare
Pair Contentsquare’s UX analytics with Netigate’s feedback insights to get a complete view of the digital experience. Identify friction, validate hypotheses with real user input, and drive meaningful improvements across your site or app.
Adobe Analytics
Combine Adobe Analytics with Netigate to enrich behavioural data with real sentiment. Understand not only what users do but how they experience your digital channels, helping you optimise journeys with greater precision.
Jira
Bring Netigate insights directly into Jira to support smarter product decisions. Use real customer and employee feedback to prioritise features, uncover root causes faster, and ensure your roadmap reflects what users actually need.
Mixpanel
Pair Mixpanel’s user behaviour analytics with Netigate’s feedback insights to get a complete view of the customer journey. Understand the motivations behind usage patterns, spot friction earlier, and make informed decisions that boost engagement and product performance.
Amplitude
Combine Amplitude’s product analytics with Netigate’s experience insights to understand not just what users do, but why they do it. Reveal the emotional drivers behind key behaviours, validate product decisions faster, and uncover opportunities to improve adoption and retention.
Google Tag Manager
Integrate Google Tag Manager with Netigate to easily deploy surveys and feedback widgets across your digital touchpoints. Launch new collection points without developer support and capture insights wherever your users interact.
Google Analytics 4
Integrate Google Analytics 4 with Netigate to connect behavioural data with real customer and employee feedback. Understand why users act the way they do, uncover friction points, and optimise journeys with insights that go beyond surface-level metrics.
Intercom
Integrate Intercom with Netigate to optimize your conversational experience. Make better self-serve options and have a more personalized support.
Dixa
Connect Dixa with Netigate to turn your customer conversations and feedback into insights, and to optimize your performance.
Freshdesk
Sync your Freshdesk contacts with insights found in Netigate to improve customer engagement. Create automations and ticketing routes based on the customer feedback.
Puzzel
Connect Puzzel with Netigate to turn conversations, feedback and reviews into insights and optimize agent performance.
ServiceNow
Optimize your customer and employee workflows by integrating ServiceNow with Netigate. Understand what their needs are and create personalized workflows.
Genesys
Connect Genesys with Netigate to boost your communications with your customers. Analyze customer calls with Netigate and find out what drives your customers.
Zendesk
Create a smooth support experience with Netigate’s Plug&Play integration for Zendesk. Improve your ticket routing based on new insights found with Neigate.
Help Scout
Make your customer service more efficient by integrating Help Scout with Netigate. Optimize agent performance and find insights from tickets, chat messages, and emails.
Hubspot
Create personalized marketing automations and sales processes based on customer insights by integrating Hubspot with Netigate.
Microsoft Dynamics
The Microsoft Dynamics integration with Netigate allows you to connect all your customer insights with the customer data in Microsoft Dynamics.
Salesforce
Combine customer insights with customer data in Salesforce and create advanced workflows triggered by certain types of feedback.
Giosg
Analyse chat and chatbot conversations by integrating Giosg with Netigate and find out what are the most important issues your support has to manage.
Gmail
Integrate Gmail with Netigate to get a full overview of your email conversations. Find out what are the main topics and unlock other important insights.
Outlook
Connect Microsoft Outlook to Netigate and find important insights from email conversations with your clients.
SnapEngage
Integrate SnapEngage with Netigate to analyse chat conversations. Create new or improved chatbots based on the insights from your chat interactions.
Analyse and find insights from WhatsApp messages with your customers by integrating WhatsApp with Netigate.
Excel
Send data from Excel to Netigate, and back, thanks to the integration between Netigate and Microsoft Excel.
Power BI
Send the insights created by Netigate to Microsoft PowerBI, and make customer insights part of your overall reporting dashboards.
Qlik
Send the insights created by Netigate to Qlik, and make customer insights part of your overall reporting dashboards.
Amazon
Pull Amazon Store reviews into Netigate and find new insights in what customers say about your products.
App Store
Integrate your App Store reviews with Netigate and find out what are the most important bugs and issues you should improve next.
Booking.com
Integrate Netigate with your Booking.com account and let our platform analyse the reviews for you.
Google Play
Discover new insights from your customer feedback in Google Play and use them to improve your service or product.
Trustpilot
Automatically send your Trustpilot reviews to Netigate in real-time. By integrating Trustpilot you can also get insights on competitor brands.
Connect your corporate Facebook account to Netigate and find insights in comments to posts and messages in Facebook Messenger.
Integrate your corporate Instagram account with Netigate to see what your followers on Instagram say about you.
X
Automatically send Twitter comments by integrating your Twitter account with Netigate.
Integrate your tech stack with Netigate today
All insights in one place
Different departments have multiple different datapoints. With Netigate you can bring them all in one dashboard for full visibility and analysis. With integration you’ll always be on top on what your customers and employees think of your products and services.
Automate CX & EX flows
When customers, employees or other stakeholders leave feedback in any channel, you can automatically trigger actions in your CRM. This saves time and money, and gives a timely reassurance that things are always taken care of.
Monitor public reviews
Your reputation is often as good as the number of stars you get on e-stores and reviews sites. See how to get higher ratings, and monitor your competitors to win in the market.
Want to learn more about integrations?
Blog
Using integrations in Customer Experience
Different departments have multiple different datapoints. With Netigate you can bring them all in one dashboard for full visibility and analysis. With integration you’ll always be on top on what your customers and employees think of your products and services.
Info
Netigate API documentation
With Netigate Insights API, you can create a connection that will automatically flow data to or from Netigate’s services. Insights API can be used to send data, download enriched data or update tags of existing data.
GDPR & ISO 27001 certified
Netigate process data in accordance with the requirements of GDPR and is ISO 27001 certified. That is why customers in industries with the most demanding security and privacy constrains can trust us with their data.
Netigate in action
See how Netigate can help you turn feedback into better, faster decisions. Book a demo with one of our experts today.
