turn feedback
into results

Meet the leading European
Experience Management solution

Capture feedback from both employees and customers, understand what matters to them, and drive actions that increase your KPIs up to 3 times.

Customer Experience

All surveys and feedback from other sources in one place. Increase NPS, CES, CSat, and more.

Employee Experience

What drives employee satisfaction and engagement? Find out, take action, and increase retention.

Consulting

Engage with our team of experts in your journey to deliver great experiences to customers and employees.

logo_netigate_os-1.png

Netigate acquires Lumoa to give birth to the leading European experience management solution

What's in it for you:

In Spring 2024, Netigate and Lumoa have joined forces to become the leading force for experience management in Europe.

We are setting a new standard for how companies all across Europe can leverage customer and employee feedback to build sustainable growth and happiness.

What's in it for you:

We wanted more than just survey capabilities.

We wanted something that could provide insights and add value.

Stephen Riley

Head of Operations

GATHER FEEDBACK

Create any survey in a matter of minutes

Make continual, consistent improvements to delight your customers every step of the way.

Generative AI

Find the right answer with our Generative AI

Make continual, consistent improvements to delight your customers every step of the way.

Analyse and understand

Understand what people truly care about

Make continual, consistent improvements to delight your customers every step of the way.

Learn more about experience management

Get more insights

people will forget what you said, people will forget what you did, but they will…

At Netigate, we've combined our own experience with in-depth research to uncover what factors are actually driving employee engagement.

One of the best ways to assess customers’ feelings about your business, products, and brands…

A killer brand strategy with appealing optics and top-grade products is only half the battle…

Although it may not seem relevant in 2024, the telecommunications (telco) sector emerged relatively unscathed…

It can sometimes feel like the sole purpose of collecting customer feedback is to show…

As we mark International Women’s Day 2024, a time for reflection, we talked with our…

A multitude of factors shape positive customer experiences, ranging from skilled sales and marketing teams…