WHAT DO YOU WANT TO KNOW?
Terms & Conditions
Important information: Updates to our General Terms of Service
As part of the simplification of our product range and to enable us to deliver a more efficient service, we have updated our General Terms of Service. We have also adjusted the terms to comply with EU Data Security laws and policies.
What does this mean for you
We are providing thirty (30) days notice of these changes, unless stated in specific clauses. The General Terms of Service will take effect from 01 Jan 2016. These will replace any existing Terms and Conditions you previously held.
Download Netigate General Terms (PDF)
For Customers of Netigate Deutschland GmbH and for the SWISS branch these separate Terms of Service apply (DACH, Deutsch).
Für Kunden der Netigate Deutschland GmbH sowie der Zweigniederlassung Schweiz gelten diese Allgemeinen Geschäftsbedingungen.
Legal
Through the usage of Netigate both we and our customers contact a large amount of respondents. It is very important that our survey tool users show respect towards the respondents and their integrity. To maintain the highest level of quality in Netigate and security for our customers, we have strict rules and policies that our users must follow. Please contact Netigate to receive your copy of the Netigate General terms and conditions.
How to contact us
Stockholm – Head office
Netigate AB
Lästmakargatan 20
111 44 Stockholm
Sweden
Phone: +46 (0)8 411 71 10
Org.nr: 556576-0997
Security in Netigate
Security is a highly prioritized area for us and we continuously work to maintain the highest level of security. Our servers are hosted by one of the leading providers in Sweden. All data is currently backed up and stored in multiple locations. Netigate provide systems that discover any attempts to intrude and immediately notify us if that situation should occur. Access to the service is blocked while the investigation takes place.
Anti-Spam Policy
The general terms and conditions regulate the usage of Netigate. We care about our customers and the respondents that receive surveys through Netigate. Therefore we have a strict policy against spam.
Information about cookies
To be able to give you as a visitor on our web site a smooth and personal experience we use cookies. Learn more about cookies and how we respect and protect your privacy.
General Disclaimer
The information contained in this website (not the survey tool) is for general information purposes only. The information is provided by Netigate AB in Sweden and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you might be able to link to other websites which are not under the control of Netigate AB, Sweden. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Netigate AB in Sweden, takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Cookies & Privacy
Netigate follows a strict antispam-policy and respects your privacy. To be able to give you as a visitor on our web site a smooth and personal experience we use cookies.
By using this website and agreeing to your Cookie settings, you consent to the processing of data about you by Netigate in accordance with the terms of this policy.
About Cookies
Cookies are small text-based data files that web servers store on web site visitors’ computers via the webbrowser. They can be used by web servers to identity visitors as they navigate through different pages on a website, and to identify returning visitors to a website.
There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close the browser, whereas persistent cookies remain stored on your computer until they get deleted, or until they reach their expiry date.
Cookies on this website
We use both session cookies and persistent cookies on this website.
We will/may send to you the following harmless cookies:
(1) netigate (essential)
(2) countrytabs (essential)
(3) wordpress_test_cookie (essential)
(4) civicAllowCookies (essential)
Cookies 2 and 3 are session cookies, whereas cookies 1 and 4 are persistent cookies.
Data stored as cookies are for example:
* Browsername/ -version
* Operatingsystem
* Referrer URL
* Hostname (IP Adress)
* Time of the server request
How we use cookies
We use cookies to improve your website experience and to gain insights into our websites’ user, traffic and traffic providers to make it even better. By using cookies we can improve the usability of our site and make some of the content more targeted. All in the mean to give you as a visitor a smooth experience as possible. None of these identify you personally.
We may use the information we obtain from your use of our cookies for the following purposes:
(1) to recognise your computer when you visit our website;
(2) to track you as you navigate our website, and to enable the use of login and webforms on our website;
(3) to improve the website’s usability;
(4) to analyse the use of our website;
(5) to personalise our website for you;
(6) to save your cookie settings.
Third party cookies
When you use our website, you may also be sent third party cookies. Some of them might be intrusive.
Google Analytics is a software solution for webmasters and helps us to get access to e.g. user statistics and to adjust certain parts of our content regarding the user needs. Cookies also help third-party providers (e.g. Google) to recognize which content and advertisements across multiple websites were interesting for users.
All cookies by Google can be identified and start with “__utma”, “__utmb”, “__utmc”, “__utmv”, “__utmz”. None of these identify you personally.
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Cookie preferences
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
Blocking or deleting cookies
Most browsers allow you to refuse to accept or to delete cookies. You can prevent that cookies are stored on your computer by modifying the settings in your web browser. Learn more about how to change the cookies settings.
You can block Google from accessing and storing cookies on your computer by using a browser plugin.
Other
There might be also content on our website linking to other websites, which also use cookies.
Don’t hesitate to contact us if you have questions about how we use cookies.
