Customers

Case studies

Customer Satisfaction

Employee Engagement

Market Research

"With Netigate, we quickly achieved greater project transparency throughout the company group."

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"Netigate helps us to find out what worked well at events and what we need to optimise. This enables us to increase the satisfaction of our customers and our employees, and to improve our processes"

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"Netigate has especially distinguished itself by providing tremendous support and by being our expert partner throughout the entire process."

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"Even complex survey scenarios can be done easily and fast thanks to the user-friendly logic functions." Ditmar Ott, Process- and Systemmanager EnBW

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"Netigate enables us to create and send surveys quickly and easily. In addition we can now share direct insights with our key stakeholders immediately, thus enabling action planning to commence without delay", Rob Walden, Head of HR Analytics

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“Easy and fast to create, collect, and analyse results.

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“The results were persuasive. We will extend our work with Netigate to other product groups in the future.”

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We have increased our recognition and linked the whole company better. Netigate is an appreciated tool for conducting surveys in our company.”

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Netigate saves us both time and resources, and gives us completely new insights into our customers."

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"Netigate enables us to conduct engagement surveys fast and easily and share the results within the whole company for immediate action."

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“Netigate‘s fast and local support means a lot to us. I experience Netigate as exceptionally intuitive and easy to use for all stages of our feedback management process."

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"The Netigate NPS solution enables our managers to respond immediately to feedback through email notifications."

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"Surveys can be carried out quickly and within a manageable time frame. Netigate allows the storage of questionnaires, the speedy analysis of data and its convenient extraction space.“

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The responses to the survey produced results. We used these to tailor our marketing activities so as to better reach our target group.”

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“Netigate gets top marks across the board. We would recommend Netigate to anyone who needs to know more about their customers, guests or visitors.”

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“Netigate is easy to use and makes collecting important feedback from our customers easy. We are extremely pleased with both the tool and the service provided.”

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“PriceRunner has a strong brand and market position. We will invest long-term in the business with the ambition to develop an even better PriceRunner.”

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"To have a solution that makes collection of the data easy, analysis of the data fast and efficient, and really helps you gain insights about your business and employees – makes our life easier.

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“Netigate show where improvement is needed and help us as an employer to improve as well. The 360 degree feedback helps us to promote our managers according to their skills.“

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“With Netigate, we invest in a professional solution, which makes our work in all task areas more efficient.”

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“The Netigate API gives us the possibility to work with feedback management in a structured and time efficient way"

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"With Netigate, we've taken a holistic approach to our survey and campaign follow-ups"

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"Netigate – our tool to measure our customers’ pulse"

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“Especially for the establishment of our product test community, Netigate was essential.”

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“With Netigate, the data of about 35,000 survey participants can easily be collected and analysed. With just one click, intermediate results are available."

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“With Netigate we get detailed insights into our customer relationships and can determine appropriate actions.”

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“Netigate offers a great service with its product. Support is always available and provides great advice.”

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Just as planned, Netigate has become the platform in which Cervera uses to generate customer insights and measure customer loyalty."

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"Working with insight-based measures to improve our customer ratings is both important and exciting. We can now make relevant changes as we actually have knowledge"

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"Netigate allows us to conduct more surveys in a shorter time. The implementation is fast and easy. As a result, we are able to know more about our customers."

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