The customer experience solution for satisfaction, loyalty, and progress

Gather valuable customer insights that will help you to identify your key strengths and areas for development.
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We help organizations make informed decisions

Let your customers guide the way

Netigate is the customer experience solution you need to perform everything from in-depth customer satisfaction surveys, to NPS calculations and event evaluations.

With experience stemming from thousands of CX implementations, we’re with you every step of the way in the competition for customer care and market share.

One solution for all your feedback needs

CREATE
Start from scratch or use a template. Our intuitive interface lets you easily create surveys without prior experience.
SEND
Reach your audience on their terms with multiple distribution methods. Send surveys via email, links, API or with individual logins.
ASK
Responsive, attractive, and flexible design. Netigate is designed to work—and look good—on multiple mobile platforms.
ANALYZE
Turn data into insights. Easily sort data with filters of your choice before sharing custom reports with your colleagues.

How to prepare a Customer Experience (CX) survey

CX surveys are an important channel for your customers to be heard in a structured way. Progress is achieved by turning survey data into strategic insights. Which can be transformed into actions that, ultimately, lead to an improved customer relationship.”

With the Netigate Feedback Platform you have access to all our surveys in our customer experience suite and it is easy to add the Net Promoter Score-question to complement your other customer surveys or as a stand-alone.

Begin your feedback journey with Netigate

Continental



“Netigate helps us to find out what worked well at events and what we need to optimise. This enables us to increase the satisfaction of our customers and our employees, and to improve our processes”

Build stronger relationships with your employees and customers

SECURE
We take your security seriously, with full GDPR compliance and servers based in the EU.
PERSONAL
Our in-house team of insight consultants offers continuous support and expertise.
USER-FRIENDLY
Powerful but intuitive, with insights and reports available at the click of a button.
ADAPTABLE
Netigate API and custom-developed add-ons make integration easy.

Book a demo

Find out exactly what Netigate can do for you with a guided tour of the platform. A friendly Netigate expert will be in touch to discuss your needs and give you a quick demonstration on how you can benefit from Netigate.

Fill out the form and we will get in contact with you shortly.

A feedback solution for every touchpoint in the customer journey

Net Promoter Score Surveys (NPS)
NPS is the number one method for measuring customer loyalty. Netigate's Net Promoter Score surveys give you simple and effective...
Customer satisfaction surveys
Feedback from your customers gives valuable insights to continuously improve your offer, increase customer loyalty and boost sales figures.
Customer Service Surveys
Good customer service is attractive. It helps you to maintain your customers and reputation. Measure your customer interaction performance with...
Churn Management
An increase in churn rates is a huge threat to many companies. Netigate's churn management surveys are here to help...