Companies that actively listen to their customers have a significant advantage over their competitors. That’s why you should take advantage of Netigate’s expertise for your customer survey programs: DIY survey tool, feedback management and customized CX consulting services..
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Whether it’s regular customer surveys, NPS queries, or market research, our Netigate Feedback survey tool gives you comprehensive insight into the state and drivers of your customer satisfaction.
Do you receive feedback in a survey that requires an immediate response? Close the feedback loop now – with Netigate’s survey platform:
Measuring customer satisfaction is one thing – understanding it is another. Thanks to the in-depth analysis and reports in our Netigate Feedback survey tool, you can also see the drivers “behind” the numbers.
Welcome to the 3rd edition of our Future of CX report, written by CX professionals, for CX professionals.
Your guide to choosing and using three essential customer experience metrics: CSAT, NPS, and CES.
Our feedback experts share their 10 top tips for getting the most out of your customer surveys.
Need more resources and expertise?
We’re here to help you plan, implement, and analyse your customer experience projects.
Your customers are always on the move, so you need to catch them at a time—and in a place—that’s convenient for them. That is why Netigate offers a variety of survey distribution methods to gather customer feedback including email, SMS, web links, widgets and more.
Netigate handles customer data with utmost care. We are GDPR compliant with EU-based servers. We’re also ISO 27,001 certified, which is a globally-recognised stamp of approval on our data security management.
Discover the possibilities of our powerful customer experience solution with no strings attached.
Data security is our top priority. Your sensitive customer feedback data is safe with us. We are ISO 27,001 certified and GDPR compliant with servers in the EU, meaning you can safely gather your feedback online.
Powerful but intuitive, the Netigate platform makes it easy to create, distribute and analyse a variety of customer experience surveys. Start from scratch or use our expertly-crafted temples to reach your audience on their terms.
Start your CX transformation with our world-class consultants. Our in-house team of experts will work hand in hand with you, delivering profound insights to elevate your CX success and prioritise Voice of the Customer in your organisation.
Unlock intelligent analytics and business-critical insights with Text Analysis. Make data driven decisions by understanding both the customer journey's impact and the underlying "why”.
Netigate did one of the largest surveys in the world with over 6.5 million respondents. That requires stability, knowledge, and capacity. We offer you a robust software that you can rely on even for advanced customer experience projects.
Netigate's user-friendly platform empowers you to distribute surveys seamlessly, in variety of ways like emails, embedded questions, QR codes, or two-way SMS. Connect with your audience at every touchpoint, capturing valuable insights effortlessly.
Discover the possibilities of our powerful customer experience solution with no strings attached.
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