Companies that actively listen to their customers have a significant advantage over their competitors. That’s why you should take advantage of Netigate’s expertise for your customer survey programs: DIY survey tool, feedback management and customized CX consulting services.
Create, distribute, and analyse surveys that provide a comprehensive understanding of customer satisfaction, whether starting from scratch or utilising our flexible templates.
Continuously monitor and act on customer satisfaction to close the feedback loop. Gain nuanced insights and customisable reports to address challenges effectively across departments.
Make continual, consistent improvements for customers every step of the way. Track and visualise customer experience touchpoints, identifying changes and the events that influence them. Apply data-driven changes to your customer journey to increase your NPS and CSAT results.
Discover the possibilities of our powerful customer experience solution with no strings attached.
Need more resources and expertise?
We’re here to help you plan, implement, and analyse your customer experience projects.
Welcome to the 3rd edition of our Future of CX report, written by CX professionals, for CX professionals.
Your guide to choosing and using three essential customer experience metrics: CSAT, NPS, and CES.
Our feedback experts share their 10 top tips for getting the most out of your customer surveys.
Start your CX transformation with our world-class consultants. Our in-house team of experts will work hand in hand with you, delivering profound insights to elevate your CX success and prioritise Voice of the Customer in your organisation.
Start your CX transformation with our world-class consultants. Our in-house team of experts will work hand in hand with you, delivering profound insights to elevate your CX success and prioritise Voice of the Customer in your organisation.
Start your CX transformation with our world-class consultants. Our in-house team of experts will work hand in hand with you, delivering profound insights to elevate your CX success and prioritise Voice of the Customer in your organisation.
Unlock intelligent analytics and business-critical insights with Text Analysis. Make data driven decisions by understanding both the customer journey's impact and the underlying "why”.
Start your CX transformation with our world-class consultants. Our in-house team of experts will work hand in hand with you, delivering profound insights to elevate your CX success and prioritise Voice of the Customer in your organisation.
Netigate's user-friendly platform empowers you to distribute surveys seamlessly, in variety of ways like emails, embedded questions, QR codes, or two-way SMS. Connect with your audience at every touchpoint, capturing valuable insights effortlessly.
Discover the possibilities of our powerful customer experience solution with no strings attached.
Your customers are always on the move, so you need to catch them at a time—and in a place—that’s convenient for them. That is why Netigate offers a variety of survey distribution methods to gather customer feedback including email, SMS, web links, widgets and more.
Netigate handles customer data with utmost care. We are GDPR compliant with EU-based servers. We’re also ISO 27,001 certified, which is a globally-recognised stamp of approval on our data security management.
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