Employee loyalty study with data from 274 different companies and over 200,000 eNPS responses.
We asked CX professionals how they are working with customer experience in 2021 and what is in store for the future of CX.
We asked Swedish employees how they want their employer to handle working from home after the pandemic. This report details our findings.
We asked 1,500 Swedes about working from home during the corona crisis. In this report, we share the results and insights we gathered and consider what they mean for the future of work.
A study based on approximately 3000 interviews with professionals combined with 10 years’ understanding of our own data. Measuring Engagement is good but measuring Sustainable Engagement is even better. For…