Working remotely in Sweden set to continue after the pandemic
Last Spring, we conducted our first working from home study in Sweden. How were people…
Working from home: Survey results on the new normal
During the summer, Netigate partnered with Mårten Westberg (EIBA), Stefan Tengblad (University of Gothenburg) and…
Leading a remote team: 4 steps to high morale
Employee morale— or a lack thereof— can have a huge impact on the overall success…
Business New Year’s resolutions for 2021
Last year was challenging for many businesses. Whilst the problems of 2020 don’t automatically end…
5 steps to high customer satisfaction during the holidays
The holiday season is one of the busiest times of the year for many businesses,…
The ultimate guide to employee retention
A company’s greatest assets are its employees. They are responsible for sales, marketing, strategy, and…
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Why Choose Netigate?
Insightful focus on customer care and providing tailored solutions Thousands of companies trust Netigate Over…
The ultimate guide to customer churn
From the software user who doesn’t renew their subscription to the gym-goer who cancels…
Sophia Boleckis on culture transformation in business
Sophia Boleckis is Director, Culture Transformation Lead at Wärtsilä. Passionate about people, culture, and…
What is a good Net Promoter Score?
So you’re familiar with how Net Promoter Score (NPS) works, and you use it on…
Anne Glover on CEO leadership during the corona crisis
CEO of Amadeus Capital Partners, member of Court at the Bank of England, and board…
How to stop NPS detractors in their tracks
If you’re familiar with the Net Promoter Score (NPS) metric of measuring customer satisfaction, you…