English

Articles

Browse topics
Customer Satisfaction Employee Engagement Market Research Netigate Insights Survey Tips
...

Find the right survey template with Netigate

For first-time survey users, or those of you who want to save a little extra…

December 4, 2019 in Survey Tips
...

Customer Churn: All you need to know

From the software user who doesn’t renew their subscription to the gym-goer who cancels their…

November 18, 2019 in Customer Satisfaction
...

Checklist – What to have in place before doing an Employee Experience survey

Employee Experience (EX) matters. According to a Gallup 2017 study, only 15% of employees worldwide…

October 15, 2019 in Employee Engagement
...

The ultimate guide to product research in the age of customer experience

Product research – maybe you have been conducting it for years or it just seems…

September 13, 2019 in Market Research
...

Why Choose Netigate?

Insightful focus on customer care and providing tailored solutions Over 3500 companies trust Netigate Over…

August 8, 2019 in Netigate Insights
...

How to stop NPS detractors in their tracks

If you’re familiar with the Net Promoter Score (NPS) metric of measuring customer satisfaction, you…

August 5, 2019 in Customer Satisfaction
...

Market research: the cornerstone of successful businesses

Market research—or a lack thereof—can make or break your business. It is the all-seeing and…

July 29, 2019 in Market Research
...

Using Customer Experience surveys to investigate customer churn

  Customer Experience (CX) surveys allow you to gather valuable insights into your business’s performance.…

July 17, 2019 in Customer Satisfaction
...

How to prepare a Customer Experience (CX) survey

Do you want to gather valuable feedback about how your customers perceive your business and…

July 17, 2019 in Customer Satisfaction
...

More Than Just A Number: Driving Change With NPS Surveys

Is the Net Promoter Score having a bit of a rough moment? It started when…

May 24, 2019 in Customer Satisfaction
...

How Often Should I Run An Employee Engagement Survey?

One question I often hear when working with Netigate customers or speaking at an event…

May 23, 2019 in Employee Engagement
...

Onboarding: an investment that helps employees thrive

Do you know what new employees think about your company? You may think you do…but…

May 13, 2019 in Employee Engagement

Try Netigate today

We’ll help you understand the people that matter – your customers, employees and consumers.

Try Netigate

You can also get in touch with us and schedule a demo of Netigate.

Joel Savilahti
Onboarding Manager
+44 (0)207 097 0375
joel.savilahti@netigate.se

Stay informed

Sign up for our top content straight to your inbox - new insights guaranteed.

Thanks for subscribing!

You will soon receive a confirmation e-mail.