2025’s Best Customer Experience Conferences You Can’t Miss

As businesses adapt to the ‘digital everything’ era, how customers interact with brands has transformed,…

2025’s Best Customer Experience Conferences You Can’t Miss

The 8 drivers of employee engagement

At Netigate, we've combined our own experience with in-depth research to uncover what factors are actually driving employee engagement.

The 8 drivers of employee engagement

How to Create Compelling E-commerce Surveys

When you provide your offer online you lose the personal face-to-face contact you get with customers in bricks-and-mortar stores. It becomes harder to get to know your customers and really understand what they think about the purchase experience and products. Using e-commerce surveys is a great way to start to reduce distance, get closer to customers and initiate an ongoing dialogue. Eventually, surveys will help your company improve in every way, get more loyal customers and increase profitability.

How to Create Compelling E-commerce Surveys

Guide to Creating Customer Surveys with Netigate

One of the best ways to assess customers’ feelings about your business, products, and brands…

Guide to Creating Customer Surveys with Netigate

Customer Survey Software – The Ultimate Tool for Data-Driven Decisions 

people will forget what you said, people will forget what you did, but they will…

Customer Survey Software – The Ultimate Tool for Data-Driven Decisions 

Creating and Enhancing Your Customer Engagement Strategy

A killer brand strategy with appealing optics and top-grade products is only half the battle…

Creating and Enhancing Your Customer Engagement Strategy

Customer Experience in Telco: Enhancing Telecom CX 2025 and Beyond.

Although it may not seem relevant in 2024, the telecommunications (telco) sector emerged relatively unscathed…

Customer Experience in Telco: Enhancing Telecom CX 2025 and Beyond.

How to turn your customer feedback into strategic opportunities 

It can sometimes feel like the sole purpose of collecting customer feedback is to show…

How to turn your customer feedback into strategic opportunities 

International women’s day 2024 – Inspire inclusion

As we mark International Women’s Day 2024, a time for reflection, we talked with our…

International women’s day 2024 – Inspire inclusion

Customer Experience trends 2024 – What can you expect?

A multitude of factors shape positive customer experiences, ranging from skilled sales and marketing teams…

Customer Experience trends 2024 – What can you expect?

The complete employee journey map: Employee surveys from start to finish

The employee journey plays an integral role in sculpting and enriching the overall employee experience.…

The complete employee journey map: Employee surveys from start to finish

The ultimate guide to improving employee engagement

Employee engagement is a growing focus for companies and HR departments. And for good reason:…

The ultimate guide to improving employee engagement

9 essential survey templates you need to conduct a successful online or in-person event

Read on to find out how you can leverage the power of feedback during each…

9 essential survey templates you need to conduct a successful online or in-person event