Meet Mikkel Drucker, Netigate’s new CEO
Say hello to our new CEO, Mikkel Drucker. Mikkel has worked in the tech industry…
Working remotely in Sweden set to continue after the pandemic
Last Spring, we conducted our first working from home study in Sweden. How were people…
How to conduct a successful board evaluation
It’s time for your annual board evaluation, but what does a successful board evaluation look…
The ultimate guide to the employee Net Promoter Score (eNPS)
The employee experience is changing. In the past, many people stayed with the same company…
Ian Golding on aligning the layers of CX management
Customer experience management is Ian Golding’s life’s work, and he is the author of Customer…
Your guide to conducting a staff survey
Your employees have good attendance and seem happy in the office. That’s enough, right? Wrong. Read…
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Women in tech: Attracting more women to the industry
Tech has long been a male-dominated industry. Take two of the world’s IT giants, for…
How to write a good survey introduction for email
Your survey introduction text is the first thing that your selected survey recipients will see.…
Leading a remote team: 4 steps to high morale
Employee morale— or a lack thereof— can have a huge impact on the overall success…
Business New Year’s resolutions for 2021
Last year was challenging for many businesses. Whilst the problems of 2020 don’t automatically end…
5 steps to high customer satisfaction during the holidays
The holiday season is one of the busiest times of the year for many businesses,…
The ultimate guide to employee retention
A company’s greatest assets are its employees. They are responsible for sales, marketing, strategy, and…