Why Choose Netigate?
Insightful focus on customer care and providing tailored solutions Thousands of companies trust Netigate Over…
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The ultimate guide to customer churn
From the software user who doesn’t renew their subscription to the gym-goer who cancels…
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Sophia Boleckis on culture transformation in business
Sophia Boleckis is Director, Culture Transformation Lead at Wärtsilä. Passionate about people, culture, and…
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What is a good Net Promoter Score?
So you’re familiar with how Net Promoter Score (NPS) works, and you use it on…
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Working from home: Survey results on the new normal
During the summer, Netigate partnered with Mårten Westberg (EIBA), Stefan Tengblad (University of Gothenburg) and…
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Anne Glover on CEO leadership during the corona crisis
CEO of Amadeus Capital Partners, member of Court at the Bank of England, and board…
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How to stop NPS detractors in their tracks
If you’re familiar with the Net Promoter Score (NPS) metric of measuring customer satisfaction, you…
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How to transition back to the office as lockdown eases
Many of us are trying to find our new normal amid the corona crisis.…
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How to improve the employee experience for introverts
It was impossible to make it through 2012 without at least hearing about Susan Cain’s book Quiet. In…
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Berta Maso on HR leadership during the corona crisis
Berta Maso has over 20 years of HR experience, with many spent working at fashion…
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Tom Nyman on board leadership during the corona crisis
With over 20 years of board experience, Tom Nyman has been at the helm of…
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David Wheldon on leadership and marketing during a time of crisis
From Coca Cola to Vodafone, and Barclays, David Wheldon has held leadership positions at some…
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