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Human Resources

What is quiet quitting and how does it impact businesses?

There's a new buzzword on the block: Quiet quitting. The workplace phenomenon that could indicate low employee engagement and satisfaction.

Customer Satisfaction

5 good reasons to start your own patient feedback program today

No one understands healthcare better than patients. They are the ones who experience it first…

Human Resources

The employee experience mood barometer

Do you know how your employees are feeling today? What moods they’ve experienced while at…

Survey Tips

Double-barrelled survey questions & how to avoid them

In conversation, it’s easy to get excited and bombard people with double-barrelled questions. “Did you…

Customer Satisfaction

5 steps to good customer service

Customers are the most important asset of every company, and you’re probably doing everything you…

Human Resources

360-degree feedback: Definition, variations, and advantages

What is 360-degree feedback? In this article, we look at what it is, the different…

Stay informed

Interview

Netigate is now ISO 27001 certified

Information security has always been a top priority for us at Netigate. Now we have…

Customer Satisfaction

Ordered, delivered, and forgotten? CX after a purchase

Customer relationships are everything these days. Companies can no longer trust that customers will remain…

Customer Satisfaction

Your guide to ISO 9001 and customer satisfaction surveys

No matter what industry you’re in or how big your company is, keeping your customers…

Human Resources

360 degree feedback advantages: Why leadership feedback is essential

Are you aware of the advantages of 360 degree feedback? In this article, you will…

Human Resources

How to successfully conduct employee interviews

An employee interview is a personal, systematic, and planned conversation between employee and manager. Conducted…

Human Resources

Employee Engagement: Your ultimate guide with 10 tips

How do some companies always retain the best employees while other hiring managers struggle to…

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