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Working remotely in Sweden set to continue after the pandemic

Last Spring, we conducted our first working from home study in Sweden. How were people…

Human Resources Netigate Insights Surveys
Working from home: Survey results on the new normal
Working from home: Survey results on the new normal

Working from home: Survey results on the new normal

During the summer, Netigate partnered with Mårten Westberg (EIBA), Stefan Tengblad (University of Gothenburg) and…

Leading a remote team: 4 steps to high morale

Employee morale— or a lack thereof— can have a huge impact on the overall success…

Business New Year’s resolutions for 2021

Last year was challenging for many businesses. Whilst the problems of 2020 don’t automatically end…

5 steps to high customer satisfaction during the holidays

The holiday season is one of the busiest times of the year for many businesses,…

The ultimate guide to employee retention

A company’s greatest assets are its employees. They are responsible for sales, marketing, strategy, and…

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Netigate Insights
Why Choose Netigate?
Why Choose Netigate?

Why Choose Netigate?

Insightful focus on customer care and providing tailored solutions Thousands of companies trust Netigate Over…

The ultimate guide to customer churn

  From the software user who doesn’t renew their subscription to the gym-goer who cancels…

Sophia Boleckis on culture transformation in business

  Sophia Boleckis is Director, Culture Transformation Lead at Wärtsilä. Passionate about people, culture, and…

What is a good Net Promoter Score?

So you’re familiar with how Net Promoter Score (NPS) works, and you use it on…

Anne Glover on CEO leadership during the corona crisis

CEO of Amadeus Capital Partners, member of Court at the Bank of England, and board…

How to stop NPS detractors in their tracks

If you’re familiar with the Net Promoter Score (NPS) metric of measuring customer satisfaction, you…