Happy customers are good for business. From utilising the NPS to managing your churn rate, we have everything you need to maintain customer satisfaction.
In this article, we’ll look at how you can measure and improve your customers’ experience…Read more
Tom Nyman is the Chairman of the Board at Netigate, here speaking about the coronavirus crisis.Read more
Customer Experience (CX) surveys allow you to gather valuable insights into your business’s performance.…Read more
Is the Net Promoter Score having a bit of a rough moment? It started when…Read more
If it seems like you’re hearing about Customer Experience (CX) all the time these days…Read more