Netigate customer and employee feedback platform

Solutions
Survey Tool
- Single sign-onLog in to multiple systems with one password.
- APICreate intelligent and automated feedback flows.
- Embedded questionsAdd an interactive survey question to emails.
- Two-way SMSSend surveys and get responses via SMS.
- Quick AnalysisTurn data into insights in an instant.
- Text AnalysisInstantly get meaningful insights from text responses.
Plans and pricing
Knowledge hub
- BlogFrom thought leadership, to tips and trends, the Netigate blog has everything you need to stay informed.
- Case studiesLearn how our customers are using Netigate to drive positive change across their businesses.
- EventsCheck out our upcoming online events and register your attendance.
- Customer educationA collection of training videos and other useful information for our customers.
- eBooksGet in-depth insights into CX, EX, and answer all of your feedback questions with our original eBooks.
- ReportsDownload original Netigate reports to get insights, analysis, and data into current VoC and VoE topics.
- BrochuresInterested in what Netigate can do for you? Check out our brochures for a guide to our most interesting offerings.
- Netigate Expert BoardNetigate has assembled a board of four external experts to work with us on employee experience.
For customers
About us

Free Trial Get a demo

Text analysis has arrived! Click here to learn more.

How it works

Collect feedback

40 eNPS
12 NPS
-3 Brand Score
+25 Product Feedback

Collect feedback

Netigate is the complete solution for employee and customer feedback.

Connect the dots

Make sense of your data and get actionable insights in an instant.

Create moments that matter

HR Create an effective onboarding process
Marketing Feature X campaign
Sales Recruit Support colleagues

Create moments that matter

Deliver excellent experiences to your colleagues and customers.

Employee Feedback

Brand Feedback

Customer Feedback

Product Feedback

Market Research

Thousands of happy clients around the world

Spotify

Travis Perkins

Continental

https://www.netigate.net/customers/travis-perkins/

Netigate brings the tool competence alongside a team of intelligent people with a market research background who can evaluate the feedback in detail.

Klaus Dürrbeck

Partner der MLG

We are going to redo this research in one or two years. How the numbers change next time we conduct the survey will be a good measure of how well we have done our job.

Olle Nyman

CEO

We can easily gather feedback from our customers with Netigate. This helps us ensure that we are focusing on the right things.

Isak Lysfoss Gunnerfeldt

Digital Marketer

Netigate has been a great partner to assess our employee engagement and identify the areas to focus on.

Anne Langeveld-Mulder

Division Director Human Resources

With Netigate, we quickly achieved greater project transparency throughout the company group.

Ditmar Ott

Process and System Manager

Netigate enables us to create and send surveys quickly and easily. In addition we can now share direct insights with our key stakeholders immediately, thus enabling action planning to commence without delay, Rob Walden, Head of HR Analytics

Rob Walden

Head of HR Analytics

Easy and fast to create, collect, and analyse results.

The results were persuasive. We will extend our work with Netigate to other product groups in the future.

How text analysis can automate and improve analysis of customer and employee surveys

In this webinar, Dr Jarle Hildrum from Telenor Group will share how Telenor uses text analytics to understand their feedback data and gather actionable insights.

Netigate is now ISO 27001 certified

Information security has always been a top priority for us here at Netigate. Now we have taken this to a new level by becoming ISO 27001 certified.

We have a new investor!

GRO Capital becomes the majority shareholder and strategic investor in Netigate. Through this investment, we will accelerate the company’s product vision and international growth.

Customer-Experience

Customer Experience

Want to grow your business? Then you need a positive and consistent customer experience. We’re with you every step of the way in the competition for customer care and market share. Netigate is the customer experience solution you need to perform everything from in-depth customer satisfaction surveys, to NPS calculations, churn management and customer service feedback.

Employee-Experience

Employee Experience

Experience matters, these experiences decides how companies are valued by their most important asset: their employees. Netigate have a software for you to listen to your employees. Make sure you have an excellent onboarding and satisfied employees at every step of their journey. Netigate offers solutions built to improve organisational success.

Market-research

Market Research

Market research is the all-seeing and all-knowing intelligence behind many strategic business decisions. Whether you hope to expand into new territories, develop an existing service, or release a new product, market research helps you to make informed decisions.

Netigate in numbers

We are a global company providing thousands of users with insights daily.

1700+

Happy customers across the globe.

5

Offices in Stockholm, Oslo, Warsaw, Berlin and Frankfurt.

150

Employees from various backgrounds working in departments across the organisation.

Employee Branding Image

Release the full potential in people and organisations through feedback

We believe that feedback is essential for progress at both an individual and company level. Successful people and organisations put feedback at the center of their decision making. To adapt and grow, listening to your employees and customers is essential.

Netigate was founded in Stockholm in 2005, and is now an international company with thousands of customers worldwide. Our ultimate goal is to enable businesses to understand their two most important assets: their employees and their customers.

With our powerful platform, you can tune into the voice of the customer and the voice of the employee. Feedback management is what we do best— it's in our DNA.

About us

What our customers say about us

Secure & GDPR-compliant

Your data is safe with us. Personal data and IT-security is our top priority. We are GDPR compliant with servers in the EU, allowing you to create ISO 9001 surveys and safely gather your feedback online.

Expert support

We offer a global solution with local support and consultancy. Our in-house experts will guide you in asking the right questions and making data-driven decisions.

Easy-to-use

Powerful but intuitive, the Netigate platform makes it easy to create, distribute and analyse surveys. Start from scratch or use our expertly-crafted templates, and then reach your audience on their terms.

Integration friendly

With Netigate API, you can build custom data integrations that will adapt to your existing workflows. This allows you to save time and work smarter by automating feedback.

Reliable data collection

Did you know Netigate did one of the largest surveys in the world with over 6.5 million respondents? That requires stability, knowledge and capacity. We offer you a robust software that you can rely on.

Powerful analytics

We provide robust analysis and actionable insights. Understand what to prioritize, we help you make data driven decisions and act on insights. It is loads of data out there, we help you make sense of the data.

Privacy Overview

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Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.

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Exciting news: Text Analysis has arrived!

How it works

Collect ﻿feedback﻿

Connect ﻿the dots

Create moments that matter

Try Netigate for free

Thousands of happy clients around the world

Klaus Dürrbeck

Partner der MLG

Olle Nyman

CEO

Isak Lysfoss Gunnerfeldt

Digital Marketer

Anne Langeveld-Mulder

Division Director Human Resources

Ditmar Ott

Process and System Manager

Rob Walden

Head of HR Analytics

How text analysis can automate and improve analysis of customer and employee surveys

Netigate is now ISO 27001 certified

We have a new investor!

Customer Experience

Employee Experience

Market Research

Let us show you around

Netigate in numbers

1700+

5

150

Release the full potential in people and organisations through feedback

Release the full potential in people and organisations through feedback

What our customers say about us

Secure & GDPR-compliant

Expert support

Easy-to-use

Integration friendly

Reliable data collection

Powerful analytics

Your investment in feedback

Join the Netigate journey

Stay informed

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Collect feedback

Connect the dots