Capture feedback from both employees and customers, understand what matters to them, and drive actions that increase your KPIs up to 3 times.
All surveys and feedback from other sources in one place. Increase NPS, CES, CSat, and more.
What drives employee satisfaction and engagement? Find out, take action, and increase retention.
Engage with our team of experts in your journey to deliver great experiences to customers and employees.
We are taking feedback management to the next level with Ask AI. The new feature gives organisations – from banking to retail, telecoms, and more – clear answers from the feedback shared by their customers and employees.
Make continual, consistent improvements to delight your customers every step of the way.
Make continual, consistent improvements to delight your customers every step of the way.
Make continual, consistent improvements to delight your customers every step of the way.
A recent McKinsey survey found that 65% of organizations are now regularly using generative AI,…
Imagine you had a direct line into your customers’ thoughts—what they love, what frustrates them,…
Surveys are everywhere. Online stores ask customers to rate their purchases. Gas stations and convenience…
A recent McKinsey survey found that 65% of organizations are now regularly using generative AI,…
Imagine you had a direct line into your customers’ thoughts—what they love, what frustrates them,…
Emotions play a huge role in consumer behaviour. When businesses go the extra mile to…
Negative customer feedback can feel like a setback, but for CX leaders, it represents an…
As businesses adapt to the ‘digital everything’ era, how customers interact with brands has transformed,…
Book a demo and talk to a Netigate expert or try it out on your own with a free trial.
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