The Netigate™ platform is developed and owned by Netigate AB (Swedish corporate id no: 556576-0997, Address: Drottninggatan 29, SE-111 51, Stockholm, Sweden) and licensed under Netigate’s General Terms of Service. Netigate as a Processor may hire other companies to provide services on its behalf. A formal data processing agreement (DPA) is in place with all such other companies that act as sub-processors. In case of third-country transfers, if an adequacy decision is not in place for the destination country, then either the latest standard contractual clauses (SCC) published by the EU Commission are utilised or binding corporate rules.
The following companies are, directly or indirectly, engaged to deliver Netigate’s Services and thus are processing Customer data and/or personal data.
Sub-processors of the Netigate Group
| Name | Locations(s) | Function(s) | Data category | Additional info on security and privacy |
| Advicia AS[1] | Data location within EU/EEA:
– Norway |
Professional Services related to Customer surveys | Survey Data: may include personal data and Customer data | |
| Aiven Oy | Data location within EU:
– Germany |
Managed Services such as Event Streaming platform and DB | Event data. May include personal data and customer data. | |
| Amazon Web Services (AWS)[2] | Data location within EU:
- Germany
|
Solely for customers who use Custom Solutions: Server hosting services of Netigate platform. (Data Center operations) | Survey Data: may include Personal Data and Customer Data. Specific to each customer implementation. No Personal Data by default. | Link |
| Cleura AB (formerly City Network International AB)[3] | Data location within EU:
-Sweden – Germany |
Server hosting services of Netigate platform. (Data Center operations) | Survey Data: may include personal data and Customer data | Link |
| Mailjet GmbH | Data location within EU:
- Germany |
Messaging services (e-mail distribution) | Distribution Data: may include personal data and Customer data
|
Link |
| Microsoft Azure Microsoft Ireland Operations Ltd | Data location within EU:
-Sweden – Germany – Netherlands |
Server-Hosting Services of Netigate-platform (data center operations) | Survey data: may include personal data and customer data | Link |
| Research Automators Sweden AB[4] | Data location within EU/EEA:
– Sweden |
Professional Services related to Customer surveys | Survey Data: may include personal data and Customer data | Link |
| Sinch Sweden AB | Data location within EU:
– Sweden
|
Messaging Services (SMS distribution) | Distribution data: may include personal data and customer data | Link |
| UpCloud Oy[5] | Data location within EU:
- Germany
|
Solely for Customers who select Cleura’s Germany-based cloud storage: Data at-rest back-up from server hosting services of Netigate platform that are hosted by Cleura AB. (Data Center operations) | Survey Data: may include personal data and Customer data
|
Link |
| Wiraya Solutions AB | Data location within EU:
-Sweden |
Messaging Services (SMS distribution) | Distribution data: may include personal data and customer data | Link
|
| Companies in the Netigate Group[6] | Data location within EU | Netigate services |
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