Netigate Sub-processors

Per 1 March 2023

The Netigate™ platform is developed and owned by Netigate AB (Swedish corporate id no: 556576-0997, Address: Drottninggatan 29, SE-111 51, Stockholm, Sweden) and licensed under Netigate’s General Terms of Service. Netigate as a Processor may hire other companies to provide services on its behalf. A formal data processing agreement (DPA) is in place with all such other companies that act as sub-processors. In case of third-country transfers, if an adequacy decision is not in place for the destination country, then either the latest standard contractual clauses (SCC) published by the EU Commission are utilised or binding corporate rules.
 

The following companies are, directly or indirectly, engaged to deliver Netigate’s Services and thus are processing Customer data and/or personal data.  

 

Sub-processors of the Netigate Group 

NameLocations(s)Function(s)Data categoryAdditional info on security and privacy
Advicia AS[1]Data location within EU/EEA:

–         Norway

Professional Services related to Customer surveysSurvey Data: may include personal data and Customer data
Aiven OyData location within EU:

– Germany

Managed Services such as Event Streaming platform and DBEvent data. May include personal data and customer data. 

Sub-processors

Amazon Web Services (AWS)[2]Data location within EU:

-         Germany

 

Solely for customers who use Custom Solutions: Server hosting services of Netigate platform. (Data Center operations)Survey Data: may include Personal Data and Customer Data. Specific to each customer implementation. No Personal Data by default.Link
Cleura AB (formerly City Network International AB)[3]Data location within EU:

-Sweden

– Germany
(www.ntgt.de)

Server hosting services of Netigate platform. (Data Center operations)Survey Data: may include personal data and Customer dataLink
Mailjet GmbHData location within EU:

-         Germany

Messaging services (e-mail distribution)Distribution Data: may include personal data and Customer data

 

Link
Microsoft Azure Microsoft Ireland Operations LtdData location within EU:

-Sweden

– Germany

– Netherlands
(www.netigate.se)

Server-Hosting Services of Netigate-platform (data center operations)Survey data: may include personal data and customer dataLink
Research Automators Sweden AB[4]Data location within EU/EEA:

–         Sweden

Professional Services related to Customer surveysSurvey Data: may include personal data and Customer dataLink

Sub-processors

Sinch Sweden ABData location within EU:

–         Sweden

 

Messaging Services (SMS distribution)Distribution data: may include personal data and customer dataLink

Sub-processors

UpCloud Oy[5]Data location within EU:

-         Germany

 

Solely for Customers who select Cleura’s Germany-based cloud storage: Data at-rest back-up from server hosting services of Netigate platform that are hosted by Cleura AB.  (Data Center operations)Survey Data: may include personal data and Customer data

 

Link
Wiraya Solutions ABData location within EU:

-Sweden

Messaging Services (SMS distribution)Distribution data: may include personal data and customer dataLink

 

Companies in the Netigate Group[6]Data location within EUNetigate services

 

[1] Not standard. Sub-processor used solely for customers who order specific professional/managed services in Norway, as per specific agreement with Customer.
[2]  Not standard. Sub-processor used solely for customers who use Custom Solutions/Order Page, as per specific agreement with Customer.
[3]  Change of corporate name.
[4]  Not standard. Sub-processor used solely for customers who order professional/managed services, as per specific agreement with Customer.
[5]  Not standard. Sub-processor is solely used for Customers who have selected Germany-based cloud server hosting services from Cleura AB, as per specific agreement with Customer.
[6]  Netigate Group includes Netigate AB, Netigate Deutschland GmbH, Netigate Norge AS, all located within the EU/EEA. 

 

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Per 1 March 2023