Blog
Explore practical articles, insights, and guides on customer experience, employee experience, feedback management, and survey best practices.
By the time a trend appears in your NPS or CSAT score, it may already…
After almost two years of development and a six-month Beta-phase Netigate launches a new version of its platform! Version 8
- Customer experience
- 3 min read
The holiday season is one of the busiest times of the year for many businesses, and ensuring consistently high customer
- Customer experience
- 5 min read
Insightful focus on customer care and providing tailored solutions Thousands of companies trust Netigate Over 16,000 active users worldwide Hundreds
- Customer experience
- 2 min read
From the software user who doesn’t renew their subscription to the gym-goer who cancels their membership; these are the customers
- Customer experience
- 9 min read
During the summer, Netigate partnered with Mårten Westberg (EIBA), Stefan Tengblad (University of Gothenburg) and Petri Kajonius (Lund University), to
- Customer experience, Employee Experience
- 5 min read
CEO of Amadeus Capital Partners, member of Court at the Bank of England, and board member at Glysure Ltd, Anne
- Customer experience
- 3 min read
If you’re familiar with the Net Promoter Score (NPS) metric of measuring customer satisfaction, you will be well acquainted with
- Customer experience
- 4 min read
Berta Maso has over 20 years of HR experience, with many spent working at fashion giants like Burberry, Christian Dior,
- Customer experience
- 4 min read
With over 20 years of board experience, Tom Nyman has been at the helm of many different companies during his
- Customer experience
- 3 min read
