Blog
Explore practical articles, insights, and guides on customer experience, employee experience, feedback management, and survey best practices.
By the time a trend appears in your NPS or CSAT score, it may already…
From Coca Cola to Vodafone, and Barclays, David Wheldon has held leadership positions at some of the world’s most recognisable
- Customer experience
- 4 min read
From trade fairs to workshops, many in-person events are currently being postponed or cancelled. In the midst of the corona
- Customer experience
- 5 min read
Gustaf Ekelund is a communication expert who has specialised in digitalisation for the past 20 years. In 2005, Gustaf co-founded
- Customer experience
- 4 min read
In this article, we’ll look at how you can measure and improve your customers’ experience using a customer experience (CX)
- Customer experience
- 4 min read
This year, Roland Flaig was awarded the title of Health Promotion Manager 2020 by the Swedish business magazine Chef. As
- Customer experience
- 4 min read
Tom Nyman is the Chairman of the Board at Netigate, here speaking about the coronavirus crisis.
- Customer experience
- 14 min read
Coordination and clarity have never been more important. In this article, we speak with Thomas Nyström, CEO at Netigate, about
- Customer experience
- 3 min read
For first-time survey tool users or those of you who want to save a little extra work and time, a
- Customer experience
- 10 min read
Customer Experience surveys allow you to gather valuable insights into your business’s performance. Whether you’re assessing overall customer satisfaction or
- Customer experience
- 3 min read
