Blog
Explore practical articles, insights, and guides on customer experience, employee experience, feedback management, and survey best practices.
By the time a trend appears in your NPS or CSAT score, it may already…
Is the Net Promoter Score having a bit of a rough moment? It started when the influential Wall Street Journal
- Customer experience
- 4 min read
In the last few years, customer experience (CX) has become the buzzword and focus of marketing strategies at companies of all
- Customer experience
- 10 min read
The Customer For Life teams in Germany are working hard to create the most valuable and efficient offering to our
- Customer experience
- 3 min read
When it’s time to create a survey, you want to get it up and running as fast and smoothly as
- Customer experience
- 3 min read
How Andrea from Columbia became a valued Netigate employee One winter day in early March 2019, Andrea Cardenas walked into
- Customer experience
- 2 min read
Surveys help you collect valuable insights about your customers and your organisation. But what do you do with all that
- Customer experience
- 2 min read
We’re churning big numbers using automated reporting in order to deliver tailored reports in a shorter time, for faster performance
- Customer experience
- 3 min read
In Jan. 2019, Kim Schiöld assumed the role of Executive Vice President and Head of Global Sales at Netigate. His
- Customer experience
- 1 min read
So you’re familiar with how Net Promoter Score (NPS) works, and you use it on a regular basis to evaluate
- Customer experience
- 4 min read
