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Explore practical articles, insights, and guides on customer experience, employee experience, feedback management, and survey best practices.

By the time a trend appears in your NPS or CSAT score, it may already…

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The last couple of years have served as a wake-up call for society and for business. In 2021, we saw

Why is engagement at work important and how do you ensure that your engagement is high? Here’s why you should

According to research, 30% of new hires leave their job within the first three months. Fortunately, this is a negative

In September 2021 we conducted a survey about how Swedish employees have experienced working from home, their feelings about returning

What does a sustainable working life mean and how does it affect your employees? It can be a great challenge

Netigate has assembled a brand new expert board consisting of external experts who will work with us in the area

Let’s talk about the power of feedback. We can refer to it as ‘experience management’ or any number of similar

Predictions of a resignation surge began when the US Department of Labor reported that more than four million people quit

At Netigate, we created our Purpose Project to investigate how employee loyalty towards the workplace has developed since 2019. To

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