Blog
Explore practical articles, insights, and guides on customer experience, employee experience, feedback management, and survey best practices.
By the time a trend appears in your NPS or CSAT score, it may already…
At Netigate we strive to positively contribute to progress in society, helping businesses and individuals to become better. The most
- Employee Experience
- 2 min read
The Employee Net Promoter Score (eNPS) has become an important metric for one simple reason: it is more difficult than
- Employee Experience
- 7 min read
Your employees have good attendance and seem happy in the office. That’s enough, right? Wrong. Read on to find out why
- Employee Experience
- 5 min read
Employee morale— or a lack thereof— can have a huge impact on the overall success of a business. When morale
- Employee Experience
- 4 min read
A company’s greatest assets are its employees. They drive sales, shape marketing strategies, and contribute to the overall success of
- Employee Experience
- 7 min read
Sophia Boleckis is Director, Culture Transformation Lead at Wärtsilä. Passionate about people, culture, and driving change, Sophia has held
- Employee Experience
- 3 min read
During the summer, Netigate partnered with Mårten Westberg (EIBA), Stefan Tengblad (University of Gothenburg) and Petri Kajonius (Lund University), to
- Customer experience, Employee Experience
- 5 min read
Many of us are trying to find our new normal amid the corona crisis. For some, this means heading
- Employee Experience
- 4 min read
It was impossible to make it through 2012 without hearing about Susan Cain’s new book Quiet. In a world that
- Employee Experience
- 3 min read
