Blog
Explore practical articles, insights, and guides on customer experience, employee experience, feedback management, and survey best practices.
By the time a trend appears in your NPS or CSAT score, it may already…
The coronavirus pandemic has led to all of us making significant adjustments at home and at work. In this article,
- Employee Experience
- 5 min read
The workplace has changed drastically in the last decade. Millennial employees operate and think differently than the retiring baby boomers.
- Employee Experience
- 7 min read
Employee experience (EX) surveys matter. According to a Gallup 2017 study, only 15% of employees worldwide are engaged in their
- Employee Experience
- 7 min read
One question I often hear when working with Netigate customers or speaking at an event is; “How often should we
- Employee Experience
- 4 min read
Employee onboarding is an investment, but it is also the basis of a long-term relationship between employer and employee. From day
- Employee Experience
- 6 min read
Exit interviews have become a standard part of a company’s offboarding process. Just as an employee’s onboarding can set them
- Employee Experience
- 4 min read
What if there were an easy way to see if a company will be profitable? While there’s no crystal ball
- Employee Experience
- 4 min read
When making important decisions, you cannot solely rely on a gut feeling. A 360° survey can help you get a
- Employee Experience
- 5 min read
What would your company look like if you could reduce employee turnover? Picture a sales department where high performers thrive,
- Employee Experience
- 5 min read
