Blog
Explore practical articles, insights, and guides on customer experience, employee experience, feedback management, and survey best practices.
By the time a trend appears in your NPS or CSAT score, it may already…
Loyal customers are easier to keep, buy more and are more likely to generate new customers for you when they
- Customer experience
- 3 min read
On a flight between Berlin and Stockholm, our CEO Tobias Thalbäck experienced not only bad service, but also how it
- Customer experience
- 5 min read
Surprisingly common in surveys questions are formulated so that they can only be answered with a Yes or No. In
- Customer experience
- 2 min read
Some time ago we released our new function Survey Design Editor where you, through drag and drop technology, create how
- Customer experience
- 2 min read
Employee Satisfaction Index is a method used to get an overall idea of how satisfied employees are with their workplace.
- Employee Experience
- 2 min read
The goal of market and public research is to get a clear picture of for example what customers or other
- Customer experience
- 4 min read
Four times a year, Netigate and Dagens Media (Sweden's leading industry paper within marketing and media), conduct the Marketing Manager
- Customer experience
- 2 min read
Loyal and engaged employees are enthusiastic about their work and their company and they affect other employees and customers. They
- Employee Experience
- 3 min read
The Netigate team is proud to announce the release of the new survey creation process in Netigate. It will change
- Customer experience
- 2 min read
