Blog
Explore practical articles, insights, and guides on customer experience, employee experience, feedback management, and survey best practices.
By the time a trend appears in your NPS or CSAT score, it may already…
Personal feedback is one of the most important elements of successful communication. Whether in the workplace or in a personal
- Customer experience
- 3 min read
Since January 1, 2023, the Supply Chain Act has been in effect in Germany, also known as Lieferkettengesetz. What exactly
- Customer experience
- 5 min read
At Netigate, we've combined our own experience with in-depth research to uncover what factors are actually driving employee engagement.
- Employee Experience
- 4 min read
Many companies are still working to improve their customer experience or employee experience. But it is becoming increasingly clear that
- Customer experience, Employee Experience, Total Experience
- 15 min read
Welcome to a fast-changing labour market, where researchers introduce new terms quickly to cover and understand new trends. It can
- Employee Experience
- 5 min read
It is no secret that the key to great employee experience is closely linked to employee engagement. Engaged employees are
- Employee Experience
- 4 min read
When we think of survey, we often think of a single question to rate something from 1-10 or 0 to
- Customer experience
- 5 min read
Employee experience is at the heart of a company. It not only relates to creating the healthiest work environment for
- Employee Experience
- 3 min read
The pretest of a questionnaire can often be done with simple means. We explain how this works.
- Customer experience
- 3 min read
