Customer experience management is Ian Golding’s life’s work, and he is the author of Customer…
Tech has long been a male-dominated industry. Take two of the world’s IT giants, for…
Your survey introduction text is the first thing that your selected survey recipients will see.…
Last Spring, we conducted our first working from home study in Sweden. How were people…
Last year was challenging for many businesses. Whilst the problems of 2020 don’t automatically end…
After almost two years of development and a six-month Beta-phase Netigate launches a new version…
The holiday season is one of the busiest times of the year for many businesses,…
Insightful focus on customer care and providing tailored solutions Thousands of companies trust Netigate Over…
From the software user who doesn’t renew their subscription to the gym-goer who cancels their…
During the summer, Netigate partnered with Mårten Westberg (EIBA), Stefan Tengblad (University of Gothenburg) and…
CEO of Amadeus Capital Partners, member of Court at the Bank of England, and board…
If you’re familiar with the Net Promoter Score (NPS) metric of measuring customer satisfaction, you…
