Use the Voice of your Customers to Improve their Experience: Netigate ft. Lumoa

There may have been a time when you had a hunch that your latest product wasn’t hitting the mark with your customers, but you couldn’t quite put your finger on why. Maybe you’ve collected feedback, but it’s just a sea of data, and you’re left wondering where to begin.

Don’t worry—you’re not alone, and there’s a solution.

In this session, Garen demonstrates how Netigate, featuring Lumoa, can help you cut through the noise, pinpoint exactly what your customers are saying, and most importantly, turn those insights into action. This isn’t just about gathering feedback; it’s about closing the loop and driving real results for your business.

What You’ll Learn:

•  From Feedback to Strategy: See how Netigate featuring Lumoa, transforms raw feedback into clear, actionable strategies that align with your business goals.
•  Creating and Integrating Surveys: Walk through the process of creating surveys, integrating them with your existing systems, and extracting meaningful data that informs strategic decisions.
•  High-Level Analysis: Discover how we can turn complex data into clear, concise insights that guide your CX improvements.
•  Real-Time Applications: Explore practical examples of how this integration can be applied to real-world scenarios, driving immediate impact and long-term growth.
•  Q&A and Next Steps: Engage in a live Q&A session where we’ll address your questions and discuss how you can start leveraging these tools in your organization.