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Feedback for the healthcare industry

Nurture better relationships with your customers, and take care of your employees with the Netigate feedback platform
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MLL


“Netigate brought us clarity: We received professional support from data collection and analysis to recommendations for action.”
Employee Experience
Employee Experience
Improve employee satisfaction, foster professional development, and evaluate the success of company initiatives.
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Customer Experience
Customer Experience
Collect feedback from your customers at every stage. From awareness of your services and products, to purchase and beyond.
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Market research
Market research
Make evidence-based decisions and use market research to drive results.
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Employee experience

Health care vertical_employee feedback_mask
Health care vertical_employee feedback_mask

Employee engagement

Show them that they matter


  • Listen to your employees and encourage motivation.
  • Measure satisfaction with an employee Net Promoter Score (eNPS).
  • Use onboarding and exit surveys to learn how to improve the overall experience.
    • Employee engagement_hand_laptop
    Employee engagement_hand_laptop

    Leadership and development

    Feedback to help you and your employees excel.


  • 360° feedback gives managers a multi-faceted view of their performance.
  • Assess specific organisational initiatives with targeted pulse surveys.
  • Board evaluations help you to measure the impact of high-level decisions.
    • Benchmark and track
    Benchmark and track
    Benchmark and track
    Set benchmarks to measure yourself against and track how engagement levels change over time.
    Simple but powerful reporting
    Netigate_Reporting_Word cloud
    Simple but powerful reporting
    Add filters and create different report versions, for different stakeholders, in just a few clicks.
    A global solution
    Netigate multi-language survey options
    A global solution
    With multi-language support, Netigate is the choice for organisations operating globally.
    Surveys on demand
    employee pulse survey
    Surveys on demand
    It's easy to collect feedback from the entire organisation— or individual teams— as and when you need to.

    Interested?

    Find out exactly what Netigate can do for you with a guided tour of the platform.

    Book a demo

    Customer experience

    Medical shop_Healthcare
    Medical shop_Healthcare

    Customer and client satisfaction

    Measure customer satisfaction and get feedback on your products and services.


  • Track KPIs like your Net Promoter Score over time.
  • Investigate, manage and prevent customer churn with regular feedback.
  • Measure patient satisfaction to assess the effectiveness and quality of your care.
    • Healthcare_Product_Feedback
    Healthcare_Product_Feedback

    Product evaluation

    Evaluate the effectiveness of your products and services.


  • Evaluate your products with feedback from customers.
  • Monitor product and service performance against set targets.
  • Collect insights that will help you to develop new or existing products.
    • One-stop shop for feedback
    Create a survey with Netigate
    One-stop shop for feedback
    Create, send, and analyse your surveys using our cloud-based platform. Or let our in-house experts guide the way.
    Measure and track satisfaction
    eNPS and NPS with Netigate_Platform screenshot
    Measure and track satisfaction
    Improve your customer loyalty with annual satisfaction surveys of regular Net Promoter Score (NPS) monitoring.
    Wherever and whenever
    Survey form
    Wherever and whenever
    It's easy to reach your customers on their terms with Netigate. Choose from 7 different survey distribution methods.
    Seamless integration
    API
    Seamless integration
    With Netigate API, you can easily connect our platform with your existing CRM and other software.

    Start collecting feedback today

    Get started now with your 30-day free trial.

    Market research

    Market research with Netigate
    Market research with Netigate

    Insights for growth and expansion

    Make informed decisions about products, new markets, and initiatives.


  • Make data-driven decisions about new products and entering new markets.
  • Get insights to support your planning, budgeting, and initiatives.
  • Keep up with your competition and stay on top of market trends.
  • Evaluate and develop your brand.
    • Website feedback
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    Website feedback
    Get direct feedback from your website visitors with Netigate's website forms, widgets, and surveys.
    Opinion polls
    Healthcare opinion poll with Netigate
    Opinion polls
    External factors affect your organisation every day. Opinion polls help you predict the future and stay ahead.
    Product research
    Product research with Netigate
    Product research
    Understand the needs of your target market and get vital feedback on new products or the development of existing ones.
    Panel research
    Market research with panels with Netigate
    Panel research
    Need more respondents? No problem. Giving you access to millions of new people, panel research makes getting relevant insights easier than ever.

    Your investment

    Based entirely on the needs of your organisation, we can build a plan that fits you perfectly.

    Get a quote

    Get ahead with Netigate

    UNLIMITED RESPONSES & QUESTIONS
    Ask as many questions as you need to gather quality feedback and the necessary data for your analysis.
    UNLIMITED EXPERT SUPPORT
    Your personal customer team helps you throughout your journey to ensure that you get the most value from Netigate.
    OFFLINE SURVEYS
    Working offline? No problem. All data will be saved within the app until the device reconnects to a network.
    POWERFUL ANALYSIS & REPORTING
    Netigate’s survey platform collects feedback and provides real-time results and automated, insightful reporting.
    API & CRM INTEGRATION
    Netigate's API can easily be integrated with your CRM to analyse, share, and collaborate on insights with others.
    RESPONSIVE THEMES
    Our surveys are all optimised for mobile responsiveness and are designed to fit multiple devices and screen sizes.
    A GLOBAL SURVEY SOLUTION
    Netigate offers surveys in 65+ different languages, making it the perfect survey solution for global companies.
    CUSTOMISABLE DESIGN
    Create your individual survey from our library or have a template programmed in your corporate design.