Get meaningful, business-critical insights from your text responses— without the hard work.
Machine learning technology makes it possible for our tool to understand text data almost like a human would. In a nutshell: Text analysis is smart. Really smart. It sorts through your text answers, categorising them and finding patterns. This means that it does the hard work for you, helping you to get actionable insights from your text answers in no time at all.
- Sentiment analysis helps you to instantly identify which answers are positive, negative, or neutral.
- Instantly get an overview of recurring and important words and phrases.
- Identify patterns in text responses.
- Combine topics with sentiment analysis to identify growth and improvement opportunities.
- Uncover the ‘why’ behind quantitive metrics like (e)NPS and CSAT.
- Cost-effective analysis of free text.