Let's learn together.

We are happy to welcome you in our Academy, with the following events you will get a full Onboarding in Netigate Feedback and will be able to exchange with other customers.

September 2024

Create a survey
How do I create a survey? Where and how do I start? And what do I have to pay attention to?

Tuesday, 3 September, 10.00 a.m.
Distribute a survey
First impressions count, but which mailing method is the right one for my survey? And how do I increase the response rate?

Thursday, 5 September, 10.00 a.m.
Reporting
What possibilities does Netigate Reporting offer? And how can I evaluate my results in general?

Tuesday, 10 September, 10:00 a.m.
Reporting II
The Netigate basics are known! How do I take my reports to the next level?

Thursday, 12 September, 10:00 a.m.
Background data
How can I enrich and individualise my results with background data? And what do I pay attention to?

Thursday, 17 September, 10 a.m.
Survey Logic
Individuality? Yes, please. But how does it work with these logics? And what do I have to pay attention to?

Thursday, 19 September, 11.00 a.m.
Employee Journey
How can I best use Netigate along the employee journey? What are the options? And how are other companies working?

Tuesday 24 September, 10.00 a.m.
Customer Journey
How can Netigate be best used along the customer journey? And how are other companies going about it?

Wednesday, 25 September 10:00 a.m.
Surveyology
How do you set up a survey correctly? Which answer options are recommended and what exactly do I have to pay attention to?

Thursday, 26 September, 10.00 a.m.

Alternative Resources

Recordings
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Video tutorials

All Basic and Advanced Academies have been recorded. If you don't have time for a live session, the video tutorials are a wonderful alternative.
Searching
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Support articles

Netigate offers a Success Center with articles on our features to help you better navigate the platform. You can search for the information you need directly in the Success Center or via Google.
Customer Success
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Support team

Our Customer Support has already won awards and will be very happy to assist you with any questions you may have. Use the best way for you to get in touch:
Telefon: +44 (0) 207 097 0375
E-post: support@netigate.co.uk