Netigate and Lumoa join forces to become the leading European experience management solution 🎉 Read more here.

Let's learn together.

We are happy to welcome you in our Academy, with the following events you will get a full Onboarding in Netigate Feedback and will be able to exchange with other customers.


Create a survey
How do I create a survey? Where and how do I start? And what do I have to pay attention to?

Tuesday, 7 May, 10.00 a.m.
Distribute a survey
First impressions count, but which mailing method is the right one for my survey? And how do I increase the response rate?

Thursday, 8 May, 10.00 a.m.
Analyse Survey
What possibilities does Netigate Reporting offer? And how can I evaluate my results in general?

Tuesday, 14 May, 10:00 a.m.
Using survey logic
Individuality? Yes, please. But how does it work with these logics? And what do I have to pay attention to?

Wednesday, 15 May, 10:10 a.m.
Background data
How can I enrich and individualise my results with background data? And what do I pay attention to?

Thursday, 16 May, 10 a.m.
Evaluation and reporting
The Netigate basics are known! How do I take my reports to the next level?

Tuesday, 21 May, 10.00 a.m.
How do you set up a survey correctly? Which answer options are recommended and what exactly do I have to pay attention to?

Wednesday 22 May, 10.00 a.m.
Employee Journey
How can I best use Netigate along the employee journey? What are the options? And how are other companies working?

Tuesday, 28 May, 10:00 a.m.
Customer Journey
How can Netigate be best used along the customer journey? And how are other companies going about it?

Thursday, 30 May, 10.00 a.m.

Alternative Resources


Video tutorials

All Basic and Advanced Academies have been recorded. If you don't have time for a live session, the video tutorials are a wonderful alternative.

Support articles

Netigate offers a Success Center with articles on our features to help you better navigate the platform. You can search for the information you need directly in the Success Center or via Google.
Customer Success

Support team

Our Customer Support has already won awards and will be very happy to assist you with any questions you may have. Use the best way for you to get in touch:
Telefon: +44 (0) 207 097 0375