Netigate Academy

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- Customer FeedbackEnhance CX with Data & VoC
- Employee FeedbackSurveys to Boost Employee Experience
- Online SurveyingGet insights from human feedback
Products & Services
- Netigate FeedbackVersatile CX and EX survey tool.
- Netigate EX EngageEmployee engagement made easy.
- Netigate ConsultingExpert feedback insights.
Plans & pricing
Resources
- BlogFrom thought leadership, to tips and trends, the Netigate blog has everything you need to stay informed.
- Case studiesLearn how our customers are using Netigate to drive positive change across their businesses.
- EventsCheck out our upcoming online events and register your attendance.
- eBooksGet in-depth insights into CX, EX, and answer all of your feedback questions with our original eBooks.
- ReportsDownload original Netigate reports to get insights, analysis, and data into current VoC and VoE topics.
- BrochuresInterested in what Netigate can do for you? Check out our brochures for a guide to our most interesting offerings.
- Free online coursesSign up for our CX and EX courses. Receive all lessons and your personal certificate directly to your email inbox.
About us
For customers

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October 2023

Create Survey

How do I create a survey? Where and how do I start? What do I have to pay attention to?

Tuesday, 3 October, 10:30 a.m.

Sendout Survey

The first impression counts, but what is the right way to send my survey? And how do I increase the response rate?

Thursday, 5 October, 10:30 a.m.

Analyse Survey

What possibilities does Netigate Reporting offer? And how can I evaluate my results in general?

Tuesday, 10 October, 10:30 a.m.

Using survey logic

Individuality? Yes, please. But how does it work with these logics? And what do I have to pay attention to?

Thursday, 12 October, 10:30 a.m.

Background data

How can I enrich and individualise my results with background data? And what do I pay attention to?

Tuesday, 17 October, 10:30 a.m.

Evaluation and reporting

The Netigate basics are known! How do I take my reports to the next level?

Thursday, 19 October, 10:30 a.m.

Surveyology

How do you set up a survey correctly? Which answer options are recommended and what exactly do I have to pay attention to?

Tuesday, 24 October, 10:30 a.m.

Employee Journey

How can I best use Netigate along the employee journey? What are the options? And how are other companies working?

Thursday, 26 October, 10:30 a.m.

Customer Journey

How can Netigate be best used along the customer journey? And how are other companies going about it?

Friday, 31 October, 10:30 a.m.

November 2023

Create Survey

How do I create a survey? Where and how do I start? What do I have to pay attention to?

Thursday, 2 November, 10:30 a.m.

Sendout Survey

The first impression counts, but what is the right way to send my survey? And how do I increase the response rate?

Tuesday, 7 November, 10:30 a.m.

Analyse Survey

What possibilities does Netigate Reporting offer? And how can I evaluate my results in general?

Thursday, 9 November, 10:30 a.m.

Using survey logic

Individuality? Yes, please. But how does it work with these logics? And what do I have to pay attention to?

Tuesday, 14 November, 10:30 a.m.

Background data

How can I enrich and individualise my results with background data? And what do I pay attention to?

Thursday, 16 October, 10:30 a.m.

Evaluation and reporting

The Netigate basics are known! How do I take my reports to the next level?

Tuesday, 21 October, 10:30 a.m.

Surveyology

How do you set up a survey correctly? Which answer options are recommended and what exactly do I have to pay attention to?

Thursday, 23 November, 10:30 a.m.

Employee Journey

How can I best use Netigate along the employee journey? What are the options? And how are other companies working?

Tuesday, 28 November, 10:30 a.m.

Customer Journey

How can Netigate be best used along the customer journey? And how are other companies going about it?

Thursday, 30 November, 10:30 a.m.

Alternative Resources

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Video tutorials

All Basic and Advanced Academies have been recorded. If you don't have time for a live session, the video tutorials are a wonderful alternative.

Watch now

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Support articles

Netigate offers a Success Center with articles on our features to help you better navigate the platform. You can search for the information you need directly in the Success Center or via Google.

To the Success Center

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Our Customer Support has already won awards and will be very happy to assist you with any questions you may have. Use the best way for you to get in touch:
Telefon: +44 (0) 207 097 0375
E-post: support@netigate.co.uk

Contact support

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Netigate Academy

Let's learn together.

October 2023

Create Survey

Sendout Survey

Analyse Survey

Using survey logic

Background data

Evaluation and reporting

Surveyology

Employee Journey

Customer Journey

November 2023

Create Survey

Sendout Survey

Analyse Survey

Using survey logic

Background data

Evaluation and reporting

Surveyology

Employee Journey

Customer Journey

Alternative Resources

Video tutorials

Support articles

Support team

Netigate Academy

Let's learn together.

October 2023

November 2023

Alternative Resources

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