NPS Benchmarks: The European CX Index

Understanding how your customer experience compares across Europe can be a challenge. Do you find yourself asking:

• Are our NPS scores competitive in our industry and region?
• How can we bridge the gap between customer expectations and our current performance?
• What actionable insights can drive meaningful improvements in loyalty and satisfaction?

If these questions resonate with you, this webinar is your gateway to clarity and action.

Join us as we talk about the EU CX Index, exploring the latest Net Promoter Score (NPS) benchmarks across key sectors and regions. Learn how to transform data into strategies that elevate your customer experience and outperform the competition.

What You’ll Learn:

• Benchmark your performance: Understand how your NPS compares within your sector and across EU regions.
• The CX experience gap: Discover the common challenges businesses face and how to close the gap.
• Turn data into action: Gain practical tips to enhance customer satisfaction and loyalty through focused strategies.
• Best practices from leaders: Learn what sets top-performing companies apart and how to replicate their success.