Webinar
January 28, 2021 15:00 - 16:00
Greenwich Mean Time (GMT). Online webinar.
In The future of CX, three experts come together to discuss topical issues central to the customer experience. From managing CX to keeping up with its evolution, this webinar will be a source of inspiration for improving the customer experience at your business.
Register using the form opposite, and join in the conversation on Thursday 28th January 2021 3-4pm GMT (4-5pm CET).
The audience will have the opportunity to pose questions to each speaker at the end of their section.
Register for The future of CX using the form opposite!
Ian Golding
CEO and Founder, Customer Experience Consultancy Ltd.
Ian Golding, is a Certified Customer Experience Professional and Customer Experience Specialist. A certified Lean Six Sigma Master Black Belt, Ian has spent over twenty years in business improvement, working hard to ensure that the businesses he works for are as customer focused as possible.
Clare Muscutt
Founder and Director, CMXperience
Recognised as one of the most prominent and valued millennial voices in CX, Clare Muscutt is an international consultant, keynote speaker and soon to be the author of the book ‘How to be Awesome at CX’’. She held a number of senior CX leadership roles in FTSE 100 organisations including Head of CX at Sainsburys, and later founded her own customer experience design agency, CMXperience.
Matt Watkinson
CEO and Co-founder, Methodical
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