Netigate and Lumoa join forces to become the leading European experience management solution 🎉 Read more here.

Free online course on customer experience and customer feedback

Learn how to meet your customers' needs & wishes with the right feedback

  • Lesson 1: 3 customer feedback metrics you should know
  • Lesson 2: Why customer feedback matters
  • Lesson 3: How to collect as much customer feedback as possible
  • Lesson 4: Step by step to your own survey
  • Lesson 5: How to analyse surveys
  • Lesson 6: Key trends you should know about
  • Lesson 7: Certificate quiz and a special tip for you


Get your business on the road to success in no time with customer feedback

Everything you need to know about customer experience and customer feedback:
In seven short lessons, you will learn about the different methods of customer surveys and which of them best fit your needs and strategies. Find out what motivates your customers and how to use feedback efficiently.
At the end of our free online courses, we will issue you with your personal certificate after a short quiz. You will receive the entire course directly in your email inbox and can participate at your leisure.

Get your free CX lessons straight to your email inbox:

Apply your new knowledge directly
- Psst...the trial version is also free -

Try our customer experience software free for 30 days and directly apply what you learn in our CX course. No credit card required. The trial period ends automatically.