Digital Connect 2021

16th of June

For the experiences that matter

Customer and employee experiences are central to our business outcomes. Happy employees lead to happy customers, and this is the key to sustainable business success.

If you are invested in managing and improving the experiences that matter to your business, this is the event for you.

Join us on Wednesday 16th June (1-4pm CEST) for Netigate's 10th Connect event, where we bring together CX and EX experts to inspire for better experiences.

Register for the event using the form below.
We can't wait to see you there!


13.00: Welcome!
Mikkel Drucker, CEO of Netigate. Create world class experiences for your customers and employees.
13.30: Employee experience
Catherine de la Poer on the future of employee experience.
14.00: Happy
employees = Happy customers
Listen in to this panel discussion with Marit Methi, Catherine De La Poer and Rainer Schätzlein.
14.30: Customer experience
Kristine Hofer Næss on harnessing the customer experience as a competitive advantage.
15.00: The future of customer experience
Listen in to this panel discussion with Kristine Hofer Næss and Henrik Ceder.
15.30: Technology as an enabler
Henrik Ceder will inspire you to use technology as an enabler.
Sophie Hedestad Connect Event Netigate
16.00: Thank you!
Our CMO and moderator, Sophie Hedestad, rounds the day off!

Sign up via the form today!

Simply jump in and out of the online event to join the sessions you want to attend.

Are you joining?

Join like-minded professionals who put customer and employee experiences at the heart of their businesses. We will share ideas about the future of feedback, explore the challenges that we all face, and celebrate the victories that are possible when we embrace the importance of experiences.

Expert insights

This is an event led by industry experts. Our in-house specialists will be joined by speakers from across different countries and industries to share their knowledge. Expand your horizons by learning about how other professionals are working with CX and EX.

If you snooze, you lose

Starting times in:
Stockholm: 13.00 CEST
Frankfurt: 13.00 CEST
London: 12.00 BST
New York: 07.00 EDT

Speaker lineup:

Mikkel Drucker
Chief Executive Officer at Netigate
Mikkel is passionate about how employee experience drives customer experience. He has extensive experience building tech companies and is a former Trustpilot executive.
Catherine de la Poer
Founder of Halcyon Coaching Ltd
Catherine is a leadership coach with over 20 years experience, and emotional intelligence forms the centrepiece of her coaching approach.
Kristine Hofer Næss
Chief Customer Officer at Amesto. Kristine is an Experienced IT/tech and services industry leader with a background in high performing and dynamic organisations.
Rainer Schätzlein, Managing Director Netigate Deutschland GmbH
Sociologist & market researcher since 20 years. With Netigate since 2016. Rainer is passionate about helping organizations to optimize their relation to employees and customers.
Marit Methi, Senior Insight Consultant at Netigate Oslo
Analyst and social scientist. With Netigate since 2019. Marit is passionate about the possibility behind insights. It inspires her to help customers make wise, data-driven decisions for change.
Henrik Ceder,
Chief Product Officer at Netigate
Henrik has an extensive product background, and has held various local and global leadership roles in product management, go-to-market, and portfolio management.
Sophie Hedestad, Moderator and Chief Marketing Officer at Netigate
Sophie will be our host and guide throughout the afternoon of discussions.