Blog
Explore practical articles, insights, and guides on customer experience, employee experience, feedback management, and survey best practices.
By the time a trend appears in your NPS or CSAT score, it may already…
Earlier this year we sent out our annual Netigate customer survey – of course by using our own survey tool.
- Customer experience
- 3 min read
At Netigate, we created our Purpose Project to investigate how employee loyalty towards the workplace has developed since 2019. To
- Employee Experience
- 3 min read
At Netigate we strive to positively contribute to progress in society, helping businesses and individuals to become better. The most
- Employee Experience
- 2 min read
It’s time for your annual board evaluation, but what does a successful board evaluation look like? And why evaluate at
- Customer experience
- 4 min read
Say hello to our new CEO, Mikkel Drucker. Mikkel has worked in the tech industry for over 20 years and
- Customer experience
- 3 min read
The Employee Net Promoter Score (eNPS) has become an important metric for one simple reason: it is more difficult than
- Employee Experience
- 7 min read
Customer experience management is Ian Golding’s life’s work, and he is the author of Customer What?: The honest and practical
- Customer experience
- 3 min read
Your employees have good attendance and seem happy in the office. That’s enough, right? Wrong. Read on to find out why
- Employee Experience
- 5 min read
Tech has long been a male-dominated industry. Take two of the world’s IT giants, for example: At Microsoft, female employees
- Customer experience
- 5 min read
