Blog
Explore practical articles, insights, and guides on customer experience, employee experience, feedback management, and survey best practices.
By the time a trend appears in your NPS or CSAT score, it may already…
Your survey introduction text is the first thing that your selected survey recipients will see. It is this that will
- Customer experience
- 4 min read
Employee morale— or a lack thereof— can have a huge impact on the overall success of a business. When morale
- Employee Experience
- 4 min read
Last Spring, we conducted our first working from home study in Sweden. How were people coping with the transition to
- Customer experience
- 3 min read
Last year was challenging for many businesses. Whilst the problems of 2020 don’t automatically end with the turn of a
- Customer experience
- 4 min read
After almost two years of development and a six-month Beta-phase Netigate launches a new version of its platform! Version 8
- Customer experience
- 3 min read
The holiday season is one of the busiest times of the year for many businesses, and ensuring consistently high customer
- Customer experience
- 5 min read
A company’s greatest assets are its employees. They drive sales, shape marketing strategies, and contribute to the overall success of
- Employee Experience
- 7 min read
Insightful focus on customer care and providing tailored solutions Thousands of companies trust Netigate Over 16,000 active users worldwide Hundreds
- Customer experience
- 2 min read
From the software user who doesn’t renew their subscription to the gym-goer who cancels their membership; these are the customers
- Customer experience
- 9 min read
