Blog
Explore practical articles, insights, and guides on customer experience, employee experience, feedback management, and survey best practices.
By the time a trend appears in your NPS or CSAT score, it may already…
From trade fairs to workshops, many in-person events are currently being postponed or cancelled. In the midst of the corona
- Customer experience
- 5 min read
Gustaf Ekelund is a communication expert who has specialised in digitalisation for the past 20 years. In 2005, Gustaf co-founded
- Customer experience
- 4 min read
In this article, we’ll look at how you can measure and improve your customers’ experience using a customer experience (CX)
- Customer experience
- 4 min read
This year, Roland Flaig was awarded the title of Health Promotion Manager 2020 by the Swedish business magazine Chef. As
- Customer experience
- 4 min read
Tom Nyman is the Chairman of the Board at Netigate, here speaking about the coronavirus crisis.
- Customer experience
- 14 min read
The coronavirus pandemic has led to all of us making significant adjustments at home and at work. In this article,
- Employee Experience
- 5 min read
Coordination and clarity have never been more important. In this article, we speak with Thomas Nyström, CEO at Netigate, about
- Customer experience
- 3 min read
This article summarises everything you need to know about website feedback surveys and helps you to implement them step-by-step on
- Market Research
- 9 min read
The workplace has changed drastically in the last decade. Millennial employees operate and think differently than the retiring baby boomers.
- Employee Experience
- 7 min read
