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The 8 drivers of employee engagement

At Netigate, we've combined our own experience with in-depth research to uncover what factors are actually driving employee engagement.

The 8 drivers of employee engagement

7 Ways to Boost Survey Response Rate Easily

Surveys are everywhere. Online stores ask customers to rate their purchases. Gas stations and convenience…

7 Ways to Boost Survey Response Rate Easily

Using Customer Experience Integrations

Tired of jumping between tools and manually moving customer feedback around in different tools? With…

Using Customer Experience Integrations

Videos

Turning Support Conversations into Actionable Customer Insights

Learn how to analyse support conversations and CSAT data to uncover insights, resolve issues faster, and improve customer satisfaction.

Length: 31 min

Turning Support Conversations into Actionable Customer Insights

Asiakas kasvun lähteenä
(Webinaari suomeksi)

Miten asiakaskokemus vauhdittaa liiketoiminnan kasvua? Liity webinaariin ja opi, miten asiakaslähtöisyys voi tuoda kilpailuetua ja sitouttaa asiakkaita!

Length: 49 min

Asiakas kasvun lähteenä
(Webinaari suomeksi)

Reports

NPS Benchmarks: The European CX Index

Discover the latest European NPS benchmarks and actionable CX strategies to drive loyalty and business success in 2025

NPS Benchmarks: The European CX Index

State of AI In CX 2024

We surveyed over 150 people from around the world to analyze the state of AI Customer Experience this year 2024.

State of AI In CX 2024

The workplace of the future: If Swedes get to decide

In our latest report we have had a look at how Swedes handle remote working, their feelings towards returning to the office, and how they want the workplace of the future to look. The report also focuses on the question of age and how it may impact expectations and behaviours.

The workplace of the future: If Swedes get to decide

eBooks

Your ultimate guide to HR metrics

HR metrics to know and use in your decision-making

Your ultimate guide to HR metrics

Mastering the German Supply Chain Act – with the help of supplier surveys

The German Supply Chain Act, or Lieferkettengesetz, poses a significant challenge for many companies. Navigate this new law with the help of supplier surveys. Bonus: free templates.

Mastering the German Supply Chain Act – with the help of supplier surveys

7 tips for smarter, faster survey analysis

7 practical tips for how you can get more from your survey results in less time.

7 tips for smarter, faster survey analysis