At Netigate, we've combined our own experience with in-depth research to uncover what factors are actually driving employee engagement.
Surveys are everywhere. Online stores ask customers to rate their purchases. Gas stations and convenience…
AI is reshaping Employee Experience Management by giving organizations the ability to capture real-time insights,…
In this webinar, we’ll show you how AI can work alongside you, proactively delivering insights that strengthen customer loyalty, engagement, and profitability.
Length: 46 min
Learn how to analyse support conversations and CSAT data to uncover insights, resolve issues faster, and improve customer satisfaction.
Length: 31 min
Webinar: Financial institutions have invested in Customer Experience—but has anything truly changed, or is it another broken promise?
Length: 59 min
Discover the latest European NPS benchmarks and actionable CX strategies to drive loyalty and business success in 2025
We surveyed over 150 people from around the world to analyze the state of AI Customer Experience this year 2024.
In our latest report we have had a look at how Swedes handle remote working, their feelings towards returning to the office, and how they want the workplace of the future to look. The report also focuses on the question of age and how it may impact expectations and behaviours.
HR metrics to know and use in your decision-making
The German Supply Chain Act, or Lieferkettengesetz, poses a significant challenge for many companies. Navigate this new law with the help of supplier surveys. Bonus: free templates.
7 practical tips for how you can get more from your survey results in less time.
