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Customer Experience: Konkurransestrategiene som skaper vinnerbedrifter!

I dette webinaret vil du lære mer om Customer Experience Management og hvorfor enhver bedrift bør utvikle en strategi for kundeopplevelsen.

17. november 2022 - 12:00
Online

How Raise Gruppen uses customer feedback to maximise the customer and employee experience

In this webinar, we will be exploring the power of the Net Promoter Score (NPS) and how it can be used to measure and improve customer satisfaction. Elin Jonux from…

29. november 2022 - 12:00
Online. Central European Time (CET).

Text analysis to automate and improve analysis of customers and employee surveys

In this webinar we are exploring the power of Text Analytics when working with free text answers in surveys. Dr Jarle Hildrum from Telenor Group will share why and how Telenor uses Text Analytics to understand their collected feedback to create actionable insights. In addition to this Netigates Chief Growth Officer, Henrik Ceder, will elaborate more on the topic of why integrated feedback matters.

3. november 2022 - 12:00
Online

Medarbetarna i fokus: Självledarskap & stresshantering

Självledarskap & stresshantering – konsten att tyda kroppens signaler Idag lever vi i en värld där allt går snabbt. Ibland jobbar vi hemma och ibland på kontoret. Vi är ständigt…

13. oktober 2022 - 12:00