COVID-19 Stakeholder 360° Feedback

Covid-19 has changed the way we work. The Netigate stakeholder reports help you stay on top of what’s happening with your business— across multiple different facets. The solution allows you to get 360-degree feedback on how well you are doing during the crisis from your employees, managers, customers, board and suppliers. 
Covid 19 stakeholder report

We help our customers to make data-driven decisions

Spotify
Carglass
Casio

How It Works

Week 1
Start up together with our insight consultants
Week 2
Employee Pulse Manager Pulse Customer Pulse Supplier Pulse Board Pulse
1 Month
Follow real time results in your dashboards Weekly Pulses
3 Months
Netigate experts advise you on next steps
6 Months
Summary report on how you handled COVID-19 Content to be used in your annual report
Previous
Next
employee-pulse

Employee Pulse

Understand if your employees have what is required to do their jobs from home.

The results from the pulses will be presented on how your employees have
experienced their work situation during Covid-19 as well as their views on how you as an
employer have handled communication and the situation overall.

Example questions:
Are you motivated to do your daily work?
Are you able to work with your daily tasks efficiently?
Do you understand which tasks to prioritize?

Manager-Pulse

Manager Pulse

Get feedback on how the managers are leading your organisation forward.

The results from the pulses will be
presented on how your managers have experienced their work situation and leadership during Covid-19.

Example question:
Is there anything we as an employer could do differently or improve upon to support you
in your managerial role?
Customer-Pulse

Customer Pulse

Get feedback from your customers. How are they handling COVID-19 and how will this affect your relationship.

The results from the pulses will be presented on how your customers have perceived your communication and actions related to Covid-19.

Example question:
Based on your latest contact with [Companyname], how did you experience accessibility? (compared to your contacts before COVID-19)
Supplier-Example-Pulse

Supplier Pulse

Are your suppliers still going to provide you with excellent customer service and how are they handling the crisis.

The results from the pulses will be presented on how your suppliers have perceived your communication and actions related to Covid-19.

Example question: To what extent has COVID-19 had an impact on your business?
Board-Pulse

Board Pulse

The results from the pulses will be presented on how the board perceived your communication and actions related to Covid-19, as well as the Board’s views on impact of their own initiatives, on possible risks they detected and on important priorities for the organisation during this time.

Example question: What possible measures have been planned if the Covid-19 crisis were to continue for 6 months?

Begin your feedback journey with Netigate

Egmont-cover



“The most valuable insight we discovered was a direct link between the NPS score and termination. This metric showed that 60% of those with low scores in Q1 were no longer customers in Q3. Thus, Egmont Publishing had a clear indication of which customers should be contacted to avoid customer exit.”

Why you need to do this:

Actions based on insights not impulse
Clear data presentation to management and board
Running 360 risk assessment
Crisis tracking and benchmark against other companies
Data for 2021 annual report and AGM

Book a meeting with us

Find out exactly what Netigate can do for you with a guided tour of the platform. A friendly Netigate expert will be in touch to discuss your needs and give you a quick demonstration on how you can benefit from Netigate.

Fill out the form and we will get in contact with you shortly.