Netigate is a feedback solution for customer experience, employee experience and market research.
A company is made up of people working as a team. Voice of the Employee (VoE) refers to the concept of encouraging employees to provide opinions and ideas in order to influence their workplace environment. This is tied to the employee experience, and involves providing channels for feedback and allowing employees to have a say in various business aspects. An effective Voice of the Employee programme can also lead to a more engaged workforce. Furthermore, it gives employees a sense of ownership about their firm. They are more likely to be motivated and less likely to leave. This means you escape some of the high costs of recruitment.
The benefits of conducting your VoE surveys online
Nowadays, many companies use online services to give their staff a voice. Alongside being the most convenient option, online surveys also have the advantage of being impersonal. This helps to encourage more honest replies. After all, there’s a big difference between writing your complaints in a box and saying them directly to your manager! Many of your employees will feel more secure offering their honest opinion via digital platforms. Online surveys also make it easier to process and compare results quickly and effectively.
Designing your VoE questionnaire
The exact questions you use will depend on your business, the situation, and your employees. If you are just introducing a VoE platform, it would be a good idea to conduct a thorough survey into various areas of working life. This will help you to get a good overview of your company culture and employees. It’s vital that your voice of employee questions are ongoing and give staff the chance to express themselves honestly. You can also use follow-up surveys to investigate specific issues.
Check out this article for tips on putting together your questionnaire.
How can Netigate help you?
There are several ways to investigate your employees’ experiences. If they are happy at work and feel that they get something back, this is an obvious sign that you’re on the right track. But how do you ask them about it, if you would like to know more?
Netigate is a platform which supports a wide variety of survey needs including Voice of Employee. By measuring employee satisfaction, evaluating the workplace, having clear routines regarding employee onboarding or exit, you are likely to get answers to questions you didn’t even realise you had!
Share the results with your employees and invite them to discuss how improvement areas could be worked with. People who feel that they are part of the business will thrive and be more inspired to do good work day by day. Proud and secure employees are loyal and they can help you become a better boss.
At Netigate we also recommend eNPS (Employee Net Promoter Score). It’s a fast and easy way to measure the satisfaction level among your employees. It is based on the analysis of the question whether or not the employees would recommend others to work for the same employer.
The Employee Satisfaction Index (ESI) is another method you can use to establish how happy your employees are. It’s a quick and effective way to investigate—and highlight—employee satisfaction. You can also use the metric as a benchmark you compare yourself to over time.
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