Customers

Customer Case

Customer Experience

Santander

When I tried it for the first time, it was illuminating. I didn’t need any training, I was struck by how easy it is.

Customer Experience

Huel

We wanted something that could grow with us and that could almost do more than we needed it to do at the time.

Customer Experience

Fibrus

We wanted more than just survey capability. We wanted something that would provide insights and add value in terms of how we create a strategy which would improve our customer experience.

Employee Experience

Playground Tech

Our engagement score isn’t just a number—it’s a key financial indicator for us. When our consultants feel valued and supported, they perform at their best, leading to happier clients in the long run.

Customer Experience

Ellevio

As a longtime CX customer, Ellevio is able to fully utilise the Netigate solution to bring customer centricity in the organisation.

Employee Experience

Keystone Education Group

From an HR perspective, it is extremely important to work with data and employee surveys. If you don’t do that, it’s difficult to make business decisions in an organisation. It’s not just about working with what managers and the management team want, but also listening to what the whole organisation wants.

Employee Experience

Munich Leadership Group

With the help of dynamic tools like Netigate, HR departments have direct access to feedback and can save time usually spent on manual input. The completed evaluation, including the raw data, is then used to improve and adapt training programs. Both companies and participants appreciate the direct, positive impact of their feedback.

Market Research

Astrid Lindgren Company

“We are going to redo this research in one or two years. How the numbers change next time we conduct the survey will be a good measure of how well we have done our job.”