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Case studies

Customer Experience

ellevio

sewage, waste, electricity & water
As a longtime CX customer, Ellevio is able to fully utilise the Netigate solution to bring customer centricity in the organisation.
Read more about Ellevio
Employee Experience

keystone education group

education, research & development
From an HR perspective, it is extremely important to work with data and employee surveys. If you don't do that, it's difficult to make business decisions in an organisation. It's not just about working with what managers and the management team want, but also listening to what the whole organisation wants.
Read more about Keystone Education Group
Employee Experience

munich leadership group

education, research & development
With the help of dynamic tools like Netigate, HR departments have direct access to feedback and can save time usually spent on manual input. The completed evaluation, including the raw data, is then used to improve and adapt training programs. Both companies and participants appreciate the direct, positive impact of their feedback.
Read more about Munich Leadership Group
Customer Experience

grƶnklittsgruppen

travel & tourism
We can easily gather feedback from our customers with Netigate. This helps us ensure that we are focusing on the right things.
Read more about Grƶnklittsgruppen
Employee Experience

credit europe bank n.v

banking, finance & insurance
Based on the feedback received from the first survey, senior management took the initiative to develop concrete plans for improvement. Every division received a detailed report and, working with the HR advisors, our employees worked together to develop a strategic engagement plan. Now, every manager across the company has KPIs that focus on engagement goals.
Read more about Credit Europe Bank N.V
Customer Experience

jungheinrich

transport & warehousing
With Netigate, we quickly achieved greater project transparency throughout the company group.
Read more about Jungheinrich
Customer Experience

enbw

sewage, waste, electricity & water
Even complex survey scenarios can be done easily and fast thanks to the user-friendly logic functions.
Read more about EnBW
Employee Experience

travis perkins

building & construction
We believe that by using Netigate, as the platform for running engagement surveys, that our colleagues are now more honest with their feedback, as the fear of anonymity has been removed, therefore we have more tangible data to make decisions with. In addition, our participation rates have increased, meaning more people are having their say.
Read more about Travis Perkins
Customer Experience Employee Experience

northumbrian water group

sewage, waste, electricity & water
Easy and fast to create, collect, and analyse results.
Read more about Northumbrian Water Group
Market Research

casio

manufacturing & industry
The results were persuasive. We will extend our work with Netigate to other product groups in the future.
Read more about CASIO
Customer Experience Employee Experience

gothaer

banking, finance & insurance, law & consulting services
We have increased our recognition and linked the whole company better. Netigate is an appreciated tool for conducting surveys in our company.
Read more about Gothaer
Employee Experience

spotify

media
To have a solution that makes collection of the data easy, analysis of the data fast and efficient, and really helps you gain insights about your business and employees ā€“ makes our life easier.
Read more about Spotify
Customer Experience

lufthansa city center

travel & tourism
With Netigate, we invest in a professional solution, which makes our work in all task areas more efficient.
Read more about Lufthansa City Center
Customer Experience

balder

building & construction
The Netigate API gives us the possibility to work with feedback management in a structured and time efficient way
Read more about Balder
Customer Experience

circle k

other consumer services
Netigate ā€“ our tool to measure our customersā€™ pulse
Read more about Circle K
Market Research

rtv media group

media
Especially for the establishment of our product test community, Netigate was essential.
Read more about RTV Media Group
Market Research

s-imk

advertising, pr & market research
With Netigate, the data of about 35,000 survey participants can easily be collected and analysed. With just one click, intermediate results are available.
Read more about S-IMK
Customer Experience

egmont publishing

media
Working with insight-based measures to improve our customer ratings is both important and exciting. We can now make relevant changes as we actually have knowledge
Read more about Egmont Publishing