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Blog - 2

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Customer Satisfaction
Ordered, delivered, and forgotten? CX after a purchase
Ordered, delivered, and forgotten? CX after a purchase

Ordered, delivered, and forgotten? CX after a purchase

Customer relationships are everything these days. Companies can no longer trust that customers will remain…

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Customer Satisfaction
Your guide to ISO 9001 and customer satisfaction surveys
Your guide to ISO 9001 and customer satisfaction surveys

Your guide to ISO 9001 and customer satisfaction surveys

No matter what industry you’re in or how big your company is, keeping your customers…

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Human Resources
360 degree feedback advantages: Why leadership feedback is essential
360 degree feedback advantages: Why leadership feedback is essential

360 degree feedback advantages: Why leadership feedback is essential

Are you aware of the advantages of 360 degree feedback? In this article, you will…

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Human Resources
How to successfully conduct employee interviews
How to successfully conduct employee interviews

How to successfully conduct employee interviews

An employee interview is a personal, systematic, and planned conversation between employee and manager. Conducted…

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Human Resources
How to increase employee engagement: your ultimate guide with 10 tips
How to increase employee engagement: your ultimate guide with 10 tips

How to increase employee engagement: your ultimate guide with 10 tips

How do some companies always retain the best employees while other hiring managers struggle to…

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Customer Satisfaction
5 tips on how to give constructive feedback
5 tips on how to give constructive feedback

5 tips on how to give constructive feedback

Giving and receiving constructive feedback is central to achieving positive change across a company. Given…

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Human Resources
The ROI of employee experience
The ROI of employee experience

The ROI of employee experience

The last couple of years have served as a wake-up call for society and, consequently,…

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Customer Satisfaction
How digital transformation can improve your customer experience (CX)
 How digital transformation can improve your customer experience (CX)

How digital transformation can improve your customer experience (CX)

The digital sphere has become entrenched into our daily lives, from the ways we communicate…

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Human Resources
How to drive engagement at work
How to drive engagement at work

How to drive engagement at work

Why is engagement at work important and how do you ensure that your engagement is…

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Customer Satisfaction
Your quick start guide to choosing a CX metric
Your quick start guide to choosing a CX metric

Your quick start guide to choosing a CX metric

Picture the scene: You’ve decided that you need to begin collecting customer feedback, but you’re…

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Netigate Insights
How Netigate mastered the onboarding process
How Netigate mastered the onboarding process

How Netigate mastered the onboarding process

According to research, 30% of new hires leave their job within the first three months.…

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Interview
Aref Abedi on working as CEO of Jobylon
Aref Abedi on working as CEO of Jobylon

Aref Abedi on working as CEO of Jobylon

10 years ago, Aref Abedi started the tech company Jobylon. Today he works as CEO…

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