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Blog - 2

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Customer Satisfaction
What is a closed feedback loop?
What is a closed feedback loop?

What is a closed feedback loop?

Closed loop feedback refers to when a company implements measures based on feedback from a…

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What is a closed feedback loop?
Human Resources
How to measure employee experience ROI
How to measure employee experience ROI

How to measure employee experience ROI

Employees are the cornerstone of your company. Their engagement, loyalty, and work is what drives…

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How to measure employee experience ROI
Survey Tips
Scanning questionnaires: The ultimate how-to-guide for digitising your paper surveys
Scanning questionnaires: The ultimate how-to-guide for digitising your paper surveys

Scanning questionnaires: The ultimate how-to-guide for digitising your paper surveys

Digital surveys aren’t just the future— they’re dominating now. Yet there are still many pencil-and-paper…

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Scanning questionnaires: The ultimate how-to-guide for digitising your paper surveys
Human Resources
How to conduct an employee survey: Your ultimate guide with expert tips
How to conduct an employee survey: Your ultimate guide with expert tips

How to conduct an employee survey: Your ultimate guide with expert tips

What exactly is an employee survey? What types of employee surveys are there? And what…

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How to conduct an employee survey: Your ultimate guide with expert tips
Customer Satisfaction
Is there a link between employee and customer satisfaction?
Is there a link between employee and customer satisfaction?

Is there a link between employee and customer satisfaction?

Though they are often considered as two separate entities, the link between customer and employee…

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Is there a link between employee and customer satisfaction?
Survey Tips
6 surprising Netigate features: More than just a survey tool
6 surprising Netigate features: More than just a survey tool

6 surprising Netigate features: More than just a survey tool

At Netigate, we’re really proud of our 1,600+ customers who use our survey tool and…

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6 surprising Netigate features: More than just a survey tool

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Human Resources
What is quiet quitting and how does it impact businesses?
What is quiet quitting and how does it impact businesses?

What is quiet quitting and how does it impact businesses?

There's a new buzzword on the block: Quiet quitting. The workplace phenomenon that could indicate low employee engagement and satisfaction.

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What is quiet quitting and how does it impact businesses?
Customer Satisfaction
5 good reasons to start your own patient feedback program today
5 good reasons to start your own patient feedback program today

5 good reasons to start your own patient feedback program today

No one understands healthcare better than patients. They are the ones who experience it first…

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5 good reasons to start your own patient feedback program today
Human Resources
The employee experience mood barometer
The employee experience mood barometer

The employee experience mood barometer

Do you know how your employees are feeling today? What moods they’ve experienced while at…

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The employee experience mood barometer
Survey Tips
Double-barrelled survey questions & how to avoid them
Double-barrelled survey questions & how to avoid them

Double-barrelled survey questions & how to avoid them

In conversation, it’s easy to get excited and bombard people with double-barrelled questions. “Did you…

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Double-barrelled survey questions & how to avoid them
Customer Satisfaction
5 steps to good customer service
5 steps to good customer service

5 steps to good customer service

Customers are the most important asset of every company, and you’re probably doing everything you…

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5 steps to good customer service
Human Resources
How to work with 360 degree feedback: Definition, variations, and advantages
How to work with 360 degree feedback: Definition, variations, and advantages

How to work with 360 degree feedback: Definition, variations, and advantages

360 degree feedback has become a valuable staple in any effective feedback system. In this…

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How to work with 360 degree feedback: Definition, variations, and advantages
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