Articles
Your guide to panel research – what you need to know
This article will talk about panel research and how it works within market research. Market…
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Find the right survey template with Netigate
For first-time survey users, or those of you who want to save a little extra…
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Customer Churn: All you need to know
From the software user who doesn’t renew their subscription to the gym-goer who cancels their…
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Checklist – What to have in place before doing an Employee Experience survey
Employee Experience (EX) surveys matter. According to a Gallup 2017 study, only 15% of employees…
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The ultimate guide to product research in the age of customer experience
Product research – maybe you have been conducting it for years or it just seems…
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Why Choose Netigate?
Insightful focus on customer care and providing tailored solutions Over 3500 companies trust Netigate Over…
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How to stop NPS detractors in their tracks
If you’re familiar with the Net Promoter Score (NPS) metric of measuring customer satisfaction, you…
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Market research: the cornerstone of successful businesses
Market research — or a lack thereof — can make or break your business. It…
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Using Customer Experience surveys to investigate customer churn
Customer Experience (CX) surveys allow you to gather valuable insights into your business’s performance.…
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How to prepare a Customer Experience (CX) survey
Do you want to gather valuable feedback about how your customers perceive your business and…
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More Than Just A Number: Driving Change With NPS Surveys
Is the Net Promoter Score having a bit of a rough moment? It started when…
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How Often Should I Run An Employee Engagement Survey?
One question I often hear when working with Netigate customers or speaking at an event…
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