What is a closed feedback loop?
Closed loop feedback refers to when a company implements measures based on feedback from a…
How to measure employee experience ROI
Employees are the cornerstone of your company. Their engagement, loyalty, and work is what drives…
Scanning questionnaires: The ultimate how-to-guide for digitising your paper surveys
Digital surveys aren’t just the future— they’re dominating now. Yet there are still many pencil-and-paper…
How to conduct an employee survey: Your ultimate guide with expert tips
What exactly is an employee survey? What types of employee surveys are there? And what…
Is there a link between employee and customer satisfaction?
Though they are often considered as two separate entities, the link between customer and employee…
6 surprising Netigate features: More than just a survey tool
At Netigate, we’re really proud of our 1,600+ customers who use our survey tool and…
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What is quiet quitting and how does it impact businesses?
There's a new buzzword on the block: Quiet quitting. The workplace phenomenon that could indicate low employee engagement and satisfaction.
5 good reasons to start your own patient feedback program today
No one understands healthcare better than patients. They are the ones who experience it first…
The employee experience mood barometer
Do you know how your employees are feeling today? What moods they’ve experienced while at…
Double-barrelled survey questions & how to avoid them
In conversation, it’s easy to get excited and bombard people with double-barrelled questions. “Did you…
5 steps to good customer service
Customers are the most important asset of every company, and you’re probably doing everything you…
How to work with 360 degree feedback: Definition, variations, and advantages
360 degree feedback has become a valuable staple in any effective feedback system. In this…
