
Automating surveys is an efficient way of saving time and ensuring that the results reach the right recipients directly. Is
- 7 min read
- Customer experience
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Automated Surveys: Benefits, Challenges, and Implementation
Using automated surveys fixes the slow and hard work of…
Customer experience
Mar 3
7 min read

How to Use ChatGPT to Build Effective Online Surveys
A recent McKinsey survey found that 65% of organizations are now…
Customer experience, Survey tips
Feb 12
11 min read

How to Build a Voice of Customer Survey that Increases NPS Step-by-Step
Imagine you had a direct line into your customers’ thoughts—…
Customer experience
Feb 12
11 min read

Sentiment Analysis Tools: A Guide to Data-Driven Success
Emotions play a huge role in consumer behaviour. When businesses…
Customer experience
Feb 6
13 min read

Mastering Negative Customer Feedback: Strategies for CX Professionals
Negative customer feedback can feel like a setback, but for…
Customer experience
Jan 8
6 min read

Analysing Survey Results: A Step-by-Step Guide to Drive your Business
Businesses are under greater pressure to meet customer needs. Our 2023…
Customer experience, Survey tips, Surveys
Nov 14
9 min read
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